Surgery Scheduler for Abrazo Brain & Spine-West Campus

Summary: 

Responsible for all aspects of surgery process including all verifying insurance; pre-operative certifications and authorizations; complete necessary hospital forms; scheduling patient for any pre-operative labs, testing and coordination of post-surgery care

Essential Job Responsibilities:

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 
• Triage surgical candidates as required by the physicians 
• Work with appropriate hospital personnel to obtain information as required for surgery scheduling. 
• Educate patients about planned surgery 
• Verify insurance information in electronic system 
• Obtain insurance authorizations as required by individual plans prior to surgery 
• Work in concert with surgeons to obtain medical clearances and preoperative testing as required by hospital protocols 
• Confirm and reschedule return appointments, as necessary. 
• Provide assistance to administrative or clinical staff as needed. 
• Notify manager with patient account and insurance issues. 
• Other duties as assigned

Education: High school diploma/GED or equivalent working knowledge

Experience: Minimum of one year working in medical insurance or healthcare related field; Previous surgery scheduling experience strongly preferred. 

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Education:

Required: Associate degree in related field or equivalent experience

Preferred: BS in related field

Experience:

Required: 1 year scheduling experience. At least 1 year previous experience in charge/supervisory or management position.

Certifications:

Not Applicable.

Physical Demands:

The Scheduling Coordinator functions in all aspects of the Scheduling department and in addition provide oversight for the Scheduling Department in the absence of the supervisor. The Scheduling Coordinator is responsible for all activities assigned during their shift, including quality and accuracy of work produced, reports at the end of the shift, and the status of the department. Complies with all department-specific policies and procedures. Identifies and reports problems to the Scheduling Supervisor or Manager.

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our Story

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we’ve grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

We have a rich history at Tenet. There are so many stories of compassionate care; so many “firsts” in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.

Our Impact Today

Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet’s operations include three businesses – our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

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