ANALYST, OPERATIONAL INSIGHTS AND REPORTING – Montreal

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more… 

POSITION OVERVIEW 

Reporting to the Director, Director, Operational Data and AI Analytics the Analyst, operational Insights & Reporting will play a critical role in analyzing and interpreting data to provide actionable insights to the business. The successful candidate role will work closely with various departments within the COO to understand their reporting needs and deliver accurate and timely reports to drive business decisions. The incumbent will be responsible for basic analysis and reporting, ensuring the accuracy and reliability of data through extensive validation protocols.

CHALLENGES TO BE MET 

• Analyze data to identify trends and patterns in customer demographics, transaction histories, product performance metrics, market trends, and customer feedback.

• Support the sales force with actionable insights by analyzing volume activity, portfolio growth, pricing, profitability, efficiency, horsepower capacity, loan origination processes, delays in treatment/processes, and online/digital activity

• Create and maintain dashboards and reports to communicate findings to stakeholders.

• Apply appropriate data techniques to respond to emerging business needs

• Ensure the accuracy and reliability of data through extensive validation processes.

• Collaborate with various teams across the COO to understand data requirements and provide insights that support strategic decision-making.

• Ensure data integrity and security by following organizational data governance standards and best practices.

• Remain abreast of the most up to date data analysis tools and techniques to provide the best insights to internal stakeholders

WHAT WE ARE LOOKING FOR 

• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.

• Proficiency in SQL, Databricks, Power BI and/or Python.

• Strong analytical and problem-solving skills with attention to detail.

• Excellent verbal and written communication skills to present data insights clearly. Bilingualism in French and English is a strong asset.

• 2 years minimum experience in data analysis or a related field.

• Foundational data analysis skills.

• Strong attention to detail for validation.

• Basic proficiency in tools like Power BI.

• Growing understanding of business processes.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.