Healthcare Assistant

Job Introduction

As a Healthcare Assistant you’ll join a team who are focused on exceeding the needs of patients within our Kestrel ward of Sittingbourne memorial hospital. You will support the delivery of care to a range of complex patients which will include holistically caring for patients’, undertaking personal care needs, observations, working with the MDT team to support rehabilitation, meeting the clinical need of patients with life limiting conditions, supporting nurses with discharge planning for patients. You will be based primarily on Kestrel ward.

The work is varied and interesting. Striving to successfully provide healthcare can be both challenging and rewarding and our services are developing to meet the needs of the local population.

Main Responsibility

Within this role, you will: 

• Communicate effectively with multi-disciplinary team, medical, clinical nursing colleagues and staff from other support departments
• Adopt an attitude of flexibility and positivity in order to be a team member.
• Actively seeks ways to improve the quality of the service provided.
• Recognizing when to refer to the trained nurse, to contribute to the assessment and care planning process by communicating any concerns you may have or that are expressed by a patient or carer to the registered nurse.
• Keep and maintain contemporaneous records.
• Assist in emergency situations if a patient becomes unwell or collapses.
• Develop and maintain a competency folder.
• Report changes in patients conditions to qualified nurses and ensure it is documented. Ensure all interventions are appropriately recorded and care plans are maintained to required standards.
• Ability to organise and manage own time.
• Ability to interpret written data.
• Actively promote the health and wellbeing of patients attending the department.
• Assist patients to mobile safely while in the department
• Remove dressings and applying simple dressings when trained and competent.
• Support patient’s nutritional needs.

The Ideal Candidate

You will have a

Essential:

• Good standard of basic secondary education.
• Experience in dealing with the general public within a health care setting.
• Effective communication skill
• Self-motivated, positive interpersonal skills
• Ability to prioritise workload
• Ability to recognise own abilities and work within sphere of competence
• Clearly spoken and articulate
• Pleasant, courteous and cheerful
• Flexible and adaptable
• Good team player
• Approachable
• Good listener
• Enthusiastic
• Positive manner in challenging times

Desirable:

• NVQ Level 11 in Care
• Previous experience in health care setting

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

Desirable:

Package Description

As part of our commitment to your lifelong learning we offer the care certificate to all our unregistered health care professionals. This is the start of your education and training with us and forms part of a robust induction programme giving you the fundamental evidence-based training to support you in your role with us.

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours we expect of specific job roles in health and social care services.

Along with receiving the Care Certificate, you will also have access to exclusive reward and benefits including:

• £18,575 + benefits
• Flexible working to provide you with that true work / life balance
• Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
• Access to Reward Gateway – our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Lesuire Vouchers 
• Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
• We are pleased to offer access to Wagestream – which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees – simply get paid as you go.
• A committed Learning and Development team who work closely with Universities and Health Education England to further your potential and support your progression
• Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
• Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
• Working in an environment focused on the highest clinical and quality standards with 100% of our rated services considered overall good or outstanding by the Care Quality Commission.

About the Company

We change lives by transforming health and care. 

Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. 

From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do. 

We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications. 

As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all. 

HCRG Care Group is committed to safeguarding and protecting the children, young people and vulnerable adults that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services. 

HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy. 

From 11 November 21, as a result of new legislation, anyone over the age of 18 who enters a Care Home as part of their job must have had both doses of a COVID-19 vaccination or hold a valid medical exemption. As part of our pre-employment process we will therefore ask you to provide: * proof of your vaccination status via the NHS Covid Pass (either electronically or via the PDF) * A signed copy of the temporary medical exemption form. Further details about the legislation can be found on the government website.