Employment Type:

Full time

Shift:

Day Shift

Description:

Position Summary:

The Manager of Physician Practice is responsible for the efficient daily operations of assigned offices. Reporting to the Director, is responsible for hiring and supervising support staff, oversees day- to -day practice operations including maintenance of medical records, human resource management, property and facilities, equipment, billing and adheres to OSHA, JCAHO and DOH requirements. The Manager of Physician Practice will perform all job functions in a courteous and professional manner consistent with the St. Peter’s Health Partner’s Core Values.

Educational Requirements:

• High School Diploma or equivalent required. Bachelor’s Degree Preferred in Management or related field.
• At least five (5) years successful management experience in a hospital or a medical office practice.
• Manages between 20 and 50 provider FTEs across multiple service lines and/or hospitals
• Proficiency with Electronic Medical Record.
• Proficiency with Microsoft Office.
• Excellent attention to detail and organization.
• Effective speaking and writing skills.
• Commitment to confidentiality and respect.
• Demonstrated ability to handle multiple priorities in a deadline-driven environment.
• Understand and embrace a customer service focus.
• Ability to work independently, yet function collaboratively within a team.

Job Duties and Responsibilities:

• Lead initiative on point-of-service collections at each office.
• Review denials and identify areas needing improvement.
• Work closely with office management staff to create the daily assignment.
• Work closely with the payer and medical credentialing departments to ensure timely submission of applications and documents.
• Work closely with Revenue Integrity, review Hospitalist billing and chart errors and ensure corrections are complete timely
• Creation of providers schedule; strategizing and flexing staff to provider full coverage of the service to reduce and prevent locums utilization.
• Coordinate and communicate schedule changes to physicians, managers and administration.
• Working closely with administration, serve as liaison between administration and physicians.
• Serve as liaison between physicians and all other departments as required to meet operating needs.
• Collaborate and communicate effectively with Directors, Managers, and others and participate positively and pro-actively on operations and management committees.
• Provide human resource management services for covered sites including but not limited to:
• recruitment, orientation and support.
• review and approve time sheets for payroll processing
• address performance and/or behavior issues appropriately
• complete annual performance evaluations
• arrange schedules and coverage to ensure smooth operation and patient care communicate practice news, changes and other information as needed
• involve the human resources department appropriately in employee relations issues
• coach, counsel and support employees and lead by example.
• Provide back up in the absence of other St Peter’s Health Partners Medical Associates management personnel.
• Work closely with administration, finance, human resources, and compliance/QA to communicate and execute practice-wide policies and procedures.
• Attend and participate in all required physician and management meetings and training sessions.
• Work closely with finance regarding monthly financial statements and site financial performance. Share information with physicians in a positive and professional manner.
• Serve as a resource for physicians and staff with regard to EMR system.
• Coordinate activities related to physician office participation in available incentive programs including mandatory education, certification renewal, quality metric.
• Maintain patient confidentiality and adhere to HIPAA regulations as appropriate. 
• Work cooperatively with all team members to ensure quality service at all times.
• Communicate respectfully and effectively with providers, clinical staff, colleagues,

management staff and others.

• Participates in daily Patient Care huddles i.e. Tier 3.
• Adhere to St Peter’s Health Partners Medical Associates employment guidelines at all times.
• Perform mandatory in-service training including but not limited to OSHA and harassment. Maintains a clean and safe work environment.
• Perform other duties as assigned.

Staffing & Scheduling

• Work closely with Chief of Hospital Medicine to create the staffing schedule ensuring full coverage
• Creation of providers schedule; strategizing and flexing staff to provider full coverage of the service to reduce and prevent locums utilization.
• Coordinate and communicate schedule changes to physicians, managers and administration.

Pay range: $28.38-$45.40

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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