Human Resources Assistant

Danish Refugee Council

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Description

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The Human Resources Assistant is responsible for supporting the Human Resources and Administration Team Leader (HRATL) in planning, developing, coordinating, and executing a range of learning and development initiatives, along with a specific focus on enumerator and volunteer recruitment & engagement. The role holder is expected to ensure the effective administration of learning and development programs, fostering a culture of continuous learning and development while ensuring strong support in enumerator and volunteer recruitment to support organizational goals.

Duties & Responsibilities:

  • Learning and Development
  • Prepare an annual training calendar for DRC Bangladesh and ensure timely communication to staff.
  • Plan and implement all DRC trainings in Bangladesh and maintain the annual training calendar.
  • Assist in planning and scheduling training programs, workshops, and seminars for staff.
  • Manage logistics for training sessions, including venue booking, materials preparation, and participant invitations.
  • Collaborate with managers to assess and identify training needs, create training plans and support Managers in identifying their training budget requirements.
  • Plan and develop an overall training tracker and collaborate with the managers in tracking every training programme throughout the CO/AO. Provide monthly training tracking report to the HRATL.  
  • Support and assist managers to map out training plans for individual employees and teams.
  • Provide L&D support as part of the Performance and Development Appraisal (PADA) Process, working with Managers to support their Succession Planning and Talent Management plans.
  • Assist staff in accessing e-learning courses and resolve technical issues faced by the staff in accessing different e-learning portals and materials.
  • Generate reports on training completion rates and development metrics for employees.
  • Source and identify external providers and maintain the suppliers list (supported by the SC unit) to deliver required training to appropriate standards and managing ongoing relationships.
  • Liaise with internal trainers, external vendors, and community organizations to coordinate training.
  • Serve as focal point for DRC induction trainings – organize workshops and refreshers for DRC staff on the online trainings/courses.
  • Plan for other staff development initiatives as agreed by the SMT.
  • Coordinate induction plans for national and expat staff.
  • Develop new training and materials on different subjects.
  • Ensure proper tracking of training needs vs delivered trainings; provide periodic reports.
  • Draft and disseminate announcements, training materials, and feedback surveys for staff.
  • Gather and analyze feedback from staff to improve future initiatives.
  • Assist in organizing onboarding and training sessions for new recruits.
  • Enumerators, Volunteer Engagement and Recruitment
  • Support volunteer engagement managers and enumerator hiring managers in formulating the Engagement Authorization Form (EAF), Recruitment Authorization Form (RAF) and ensure all relevant stakeholders’ approval before preparing the engagement announcement.
  • Develop and share enumerator and volunteer engagement announcements with volunteer engagement manager to share across various platforms.
  • Coordinate written tests and interviews for prospective volunteers in collaboration with volunteer engagement managers and hiring managers for enumerators.
  • Conduct interviews and compile panel evaluations with support from volunteer engagement and hiring managers for enumerators.
  • Publish the engagement results for volunteer and enumerator recruitments.
  • Prepare and maintain a checklist to help the engagement/hiring managers to compile the full volunteer/enumerator engagement file and volunteer/enumerator personnel documents.
  • Ensure Volunteer Management SOP and Recruitment and Selection Guidelines is fully adhered to throughout the volunteer/enumerator engagement/recruitment process.
  • Assist the HRATL if and when needed with regular staff recruitment.

Safety:

  • Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC Bangladesh, at risk.

Skills:

  • Minimum 1-2 years of experience in HR, learning and development, staff and volunteer recruitment, or a related administrative role.
  • Strong organizational and time management skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with HRIS or LMS platforms.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Strong attention to detail and problem-solving skills.
  • Passion for community engagement and volunteerism.
  • Collaborative and team-oriented approach.
  • Interest in fostering a culture of learning and professional growth.
  • Commitment to confidentiality and professionalism.

Qualification:

  • Bachelor’s degree in Human Resources Management, Business Administration, Education, Social Work, or a related field.

Language:

  • Bangla (Fluent)
  • English (Fluent)
  • Chittagonian (Required)

Source: https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=172849&DepartmentId=19152&MediaId=5

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