Website Project Manager

In this role, you’ll foster strong client relationships, ensuring client satisfaction by delivering complex web projects on time and within budget. You will work with HdK clients such as English National Ballet, Alexandra Palace, Garden Museum and the Arts Council of England, bringing exceptional communication skills, problem-solving ability, and a solid understanding of the arts and culture landscape.

So, what does a day in the life of a Project Manager look like?

Communication
You’ll have the opportunity to work with many different people, whether internally with our talented team members and freelancers, or externally with our clients and their stakeholders. This means communication is key. Whether by email, phone, video call or in-person, an open and friendly attitude is essential.

Managing Priorities
We work with a lot of amazing organisations on a daily basis. Being able to juggle multiple projects and prioritise tasks effectively is really important for this role. It can often be a fast-paced environment, but it is always exciting with the help of our supportive team.

Problem Solving
We’re a naturally curious bunch, and as such are always looking for solutions to our clients’ everyday problems. Whether strategising with internal systems or getting stuck into a new tool or plug in for a client, problem solving is a big part of the role!

Quality Assurance Testing
A keen eye for detail is required to ensure that high standards are maintained through the development of our websites, both in testing updates or in completing pre-deployment QA testing.

Working With New Tools
We work with a lot of different tools! The digital projects we work on typically involve integrating WordPress with other systems such as ticketing APIs, content paywalls, CRMs, content archives and e-commerce. An open approach to using new systems is important. Take a look at our website for case studies of recent projects.