Academic ESL Program Specialist

POSITION DETAILS

The Academic ESL Program Specialist supports the academic and administrative operations of ESL programs while also assisting with instructional support, curricula development, and recruitment and advisement of both local and international students. This position works closely with students, faculty, and staff to support student success, coordinate program activities, and ensure effective ESL instruction and program delivery.

The specialist is expected to assist with the development, planning, revision, and implementation of ESL curriculum, course materials, assessments, and syllabi for different proficiency levels.

Duties and Responsibilities

• Coordinate and support daily operations of the ESL program and related academic activities
• Assist with student registration, placement, enrollment, orientation, and record maintenance
• Provide academic and administrative support to ESL students, faculty, and staff
• Provide temporary support to ensure continuity of ESL program services, as needed
• Develop, revise, and organize ESL curricula, syllabi, lesson materials, and assessments for multiple proficiency levels
• Assist faculty and program leadership with curriculum planning, instructional improvement, and academic program development
• Support recruitment, retention, and outreach efforts for ESL and international student programs.
• Plan and develop digital marketing campaigns
• Assist with planning and coordinating workshops, events, and student activities
• Communicate effectively with students, instructors, parents, and external partners regarding program information and services
• Maintain confidentiality of student records and comply with institutional policies and procedures.
• Collaborate with faculty and administrative staff to support program growth and continuous improvement
• Perform other related duties as assigned

CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College’s commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

QUALIFICATIONS

Bachelor’s degree and four years’ related experience required or master’s degree and two years’ related experience.

Preferred Qualifications

• Master’s degree in TESOL, Applied Linguistics, Education, or related field
• Minimum of five years of teaching college-level or adult ESL courses in an academic setting
• Experience developing ESL curricula, instructional materials, and syllabi across all CEFR levels
• Ability to work effectively with students from diverse linguistic and cultural backgrounds
• Experience with curriculum design and proficiency in creating reliable formative assessments, placement testing, and program assessment
• A track record of success with recruitment, outreach, marketing and student engagement activities
• Familiarity with data software, SEVIS, and XenDirect to deliver seamless customer service experience
• Bilingual or multilingual, Mandarin and Spanish preferred
• Flexibility and adaptability to work evening and weekend hours

CUNY TITLE OVERVIEW

• Administers a College’s English as a Second Language (ESL) program.
• Supports the design and delivery of the ESL program to ensure high quality academic development and delivery of language teaching and learning
• Oversees the daily management of ESL courses; may also be involved in other language courses
• Assists with program development, market needs assessment, customer development, and outcome evaluation as well as student recruitment, enrollment, and retention
• Advises students on program requirements
• Prepares analytical and statistical reports for management
• Develops and maintains relationships with various College offices to improve student and faculty services; may perform community outreach to targeted populations
• May recruit and review instructional staff
• May supervise office operations and/or department budget including grants
• Performs related duties as assigned.

Job Title Name: Academic ESL Program Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary is $68,364 – $74,490

Salary commensurate with education and experience.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select “Apply Now” and provide the requested information.

Candidates must provide a resume and cover letter.

CLOSING DATE

July 15, 2026.

Review of resumes to begin immediately.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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