Crystal Palace Park Trust
nearmejobs.eu
Job: Visitor Centre Welcome Volunteer
Job: Visitor Centre Welcome Volunteer
Organisation: Crystal Palace Park Trust
Postcode: SE19 2BS
- Job Title: Visitor Centre Welcome Volunteer
- Salary: Unpaid
- Hours:
Full time - Artform: Charity
- Role: Customer Service
- Contract: Hybrid
- Closing date: Sat, 07 Nov 2026
-
Location:
Londonnearmejobs.eu view on Google Maps
Job Summary
Job Description
The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.
Activities volunteers may support with include:
Welcoming visitors to Crystal Palace Park and helping to ensure that we provide an inclusive and friendly environment for all our visitors.
Supporting the Visitor Centre shop, including serving customers, processing sales through our cashless till system and helping to ensure the stock is monitored and the space is welcoming and tidy.
Wayfinding – helping visitors map out their route around the park, including information about park services; toilets, cafes and seating areas
Promoting Crystal Palace Park, including our aiding visitors to join as Crystal Palace Park Members using our membership tablets.
We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.
Job Requirements
We will provide you with all the training necessary for your role, including:
An induction and full briefing before your first session
Training in how to assist in the shop and membership engagement
Support from Trust and Freelance staff.
Volunteers are covered under Crystal Palace Park’s public liability insurance
We will offer you:
A volunteer uniform (lanyard or pin badge)
Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard
Support from a dedicated volunteer officer
Access to facilities, water and light refreshments
Ongoing support and supervision from Trust staff
Access information:
This role takes place inside the Visitor Centre in Crystal Palace Park which is step free.
We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please email [email protected]
How to Apply
Please click the “Apply Now” link to access our Volunteer Registration form
- Contact name: Katie Weston
- Contact email: [email protected]
Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (nearmejobs.eu) you saw this job posting.