Account Manager, Non-Pharma

OVERVIEW

IQVIA’s Non-Pharma team is a dynamic division within our Emerging Biopharma business, dedicated to serving clients who require deep healthcare insights but do not own pharmaceutical products.

This unique segment supports a diverse portfolio of organizations—including advertising agencies, consulting firms, consumer health and over-the-counter brands, law firms, academic institutions, and other non-pharma entities—by delivering tailored solutions that drive strategic decision-making and market success.

Our team leverages IQVIA’s industry-leading data assets, advanced analytics, and technology platforms to provide comprehensive services such as:

• Digital Enablement
• Data Solutions
• Real World Evidence & Insights
• Primary Intelligence
• Omnichannel Services
• Contract Sales & Medical Solutions

We are currently seeking an experienced Account Manager to join our team. This role will focus on both business development and account management across our Non-Pharma portfolio.

We pride ourselves on our ability to translate complex healthcare data into actionable intelligence for clients operating outside the traditional pharmaceutical landscape. Joining this team means being part of a collaborative, fast-paced environment where innovation and client impact are at the heart of everything we do.

RESPONSIBILITIES

• Foster positive relationships with existing clients, and create new partnerships within the Non-Pharma client segment.
• Analyze, process, and triage in-bound customer leads (i.e., MQL’s, inbound phone calls/VM’s, etc.) within the organization.
• Help drive early engagement by internet research and/or cold calling to identify new opportunities. Likely to interact a C Suite level.
• Under the leadership of Marketing & Sales Management, continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained.
• Grows and maintains existing customer relationships.
• Demonstrates sound knowledge of IQVIA National Data Assets, as well as an understanding of sub-national, technology and clinical solutions to support Non-Pharma inquiries.
• Align and collaborate across the organization, with Product Management, Finance, Client Service, Contracts and Legal.
• Communicate directly with sales management and sales colleagues to forecast opportunities, identify process improvements and clearly communicate sales performance.
• Analyze potential opportunities. Create, monitor and update a tracking documents.
• Identifies new sales opportunities and proactively coordinate the lead cultivation process through the sales cycle by prioritizing and determining which potential opportunities have the highest probability of closing.
• Report all sales related activities in CRM system.
• Serve as a liaison between the customer and technical and operational groups at IQVIA.
• Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s Degree in Marketing, Business or related field and at least 1 year of related experience; or equivalent combination of education, training and experience.
• A minimum of 3 years of experience in sales and account management is required.
• Experience working within the healthcare and/or life sciences industry is highly preferred.
• Ability to establish and maintain effective working relationships internally and with existing and prospective customers.
• Knowledge of IQVIA products and services is preferred, but not required.
• Knowledge of key marketplace catalysts for the Pharmaceutical, MedTech and/or Consumer Health industry is highly preferred.
• Possess strong communication skills, both verbal and written.
• Ability to organize and prioritize individual workload with assigned targets.
• Ability to analyze and interpret data.
• Possess strong computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, CRM, and Internet).
• A positive, energetic, flexible and supportive attitude.

To be eligible for this remote position, you must reside in the same country where the job is located.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $53,700.00 – $134,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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