Adult ESL Coach

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

We are seeking a dedicated and compassionate Adult ESL Coach to support newly arrived refugees in accessing asynchronous English lessons through our digital platform. The ideal candidate will assess client English levels, monitor student progress, assist with goal setting and tracking, and provide guidance on digital literacy to enhance learning outcomes.

ROLE & RESPONSIBILITIES:

• Coaching and Support:
• Provide one-on-one coaching sessions to help refugees navigate the digital platform and access English language resources.
• Assist clients in setting realistic, achievable language acquisition goals and tracking their progress.
• Assist clients in identifying strategies to help them reach their goals.
• Progress Monitoring:
• Regularly assess and monitor learners’ engagement and progress through the digital platform.
• Offer constructive feedback and recommendations to help students improve their language skills.
• Enter data and document client engagement and progress.
• Digital Literacy Assistance:
• Conduct workshops and individual sessions on digital literacy, focusing on using the platform effectively, online safety, and resource navigation.
• Develop instructional materials to aid learners in enhancing their digital skills.
• Community Building:
• Foster a supportive and inclusive environment that encourages learners to practice English in a safe space.
• Plan and facilitate peer-to-peer interactions and group discussions to enhance communication skills.
• Collaboration:
• Work with other staff to identify specific needs of clients
• Work with other staff to ensure all clients are empowered to access a full range of services as needed.
• Aid clients on transitioning to in permanent English classes through referral, help with registration, and collaboration with adult ESL service providers.
• Support volunteers in working with clients to improve English skills.
• Reporting and Documentation:
• Maintain accurate records of student progress and feedback, reporting to the Program Coordinator as required.
• Identify and document common challenges faced by learners and suggest improvements to the program.
• Professional Development:
• Stay current with best practices in adult ESL education, digital learning, and refugee support services.
• Participate in ongoing training and professional development opportunities.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals for the Health of The Nation document
• Bachelor’s degree in education, TESOL, TEFEL, Linguistics, or a related field preferred.
• Experience teaching English or English as a Second Language, or coaching, particularly with adult learners or refugee populations.
• Experience solving problems and viewing challenges through a solutions-oriented lens.
• Strong understanding of digital learning platforms and tools.
• Experience using data to track student progress.
• Excellent communication skills and cultural sensitivity.
• Ability to work independently and collaboratively in a remote setting.
• Digital Literacy Experience
• Working in database, organizing data in spreadsheets, and using office software to organize data and documents as well as to communicate internally and externally.
• Valid driver’s license, and access to a vehicle

PREFERRED QUALIFICATIONS:

• Experience in digital literacy training.
• Experience with asynchronous learning.
• Proficiency in Spanish, Arabic, Kinyarwanda, Dari, Farsi, or Haitian Creole.
• Experience working with cross cultural populations.
• Familiarity with trauma-informed practices and understanding of the refugee experience.
• Excellent interpersonal and communication skills, with the ability to engage diverse audiences.
• Experience working on a team to mutually achieve client centered goals.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Commitment to diversity, equity, and inclusion in all aspects of work.
• Acknowledgment of and ability to work within World Relief’s statement of faith.

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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