Analysis and Operations Support Coordinator

Position description

Are you ready to play a vital role in ensuring safety, security, and operational excellence for a global humanitarian organization? CARE is seeking a dedicated Analysis and Operations Support Coordinator (AOSC) to join our dynamic Security, Operational Access, and Risk (SOAR) team. This role is your opportunity to make a real impact by supporting CARE’s mission to save lives, defeat poverty, and achieve social justice worldwide.

About the Role

This role is open to a countries that CARE is registered and will be on a local contract. 

As the AOSC, you will be a cornerstone of CARE’s Virtual Security Operations Centre (VSOC), driving incident response, security analysis, and travel safety operations. You’ll play a pivotal role in ensuring the smooth delivery of global security services while coordinating across regions to support our teams worldwide. This position is ideal for a proactive, detail-oriented professional who thrives in high-stakes, fast-paced environments.

Key Responsibilities

1. Incident and Crisis Management Coordination

• Act as the first responder to incidents or crisis events, ensuring timely and accurate communication with global stakeholders.
• Support crisis management teams by gathering, analyzing, and disseminating critical information to aid decision-making.
• Log and document incidents meticulously to enable post-incident learning and process improvement.
• Enhance VSOC systems by contributing to digitalization initiatives and training team members.

2. Reporting and Analysis

• Monitor global events and assess potential risks to staff, operations, and reputation.
• Produce analytical reports, threat assessments, and scenario analyses to inform leadership decisions.
• Develop training materials and strengthen regional and country office capacities in analytical best practices.
• Manage and update key resource platforms like SharePoint and CSU Standards Library.

3. Travel Risk Management

• Provide operational support to ensure staff safety during travel and events, coordinating risk assessments and guidance.
• Oversee travel authorization systems, processing requests, and issuing travel advisories.
• Plan and implement safety measures for organizational events and conferences.

4. Ad-Hoc Projects

• Support workshops, team meetings, policy development, and representation initiatives as needed, utilizing your skills to enhance team objectives.

What We’re Looking For

We’re seeking candidates with a passion for safety and a commitment to CARE’s values. If you meet the following qualifications, we’d love to hear from you:

• Education & Experience: A degree in international relations, conflict studies, security risk, or related fields, with 2-3 years of professional experience (or equivalent combination).
• Skills: Exceptional research, analysis, and communication skills, with proficiency in Microsoft Office 365 (Word, PowerPoint, SharePoint).
• Flexibility: Willingness to work outside standard hours during urgent crisis events.
• Teamwork & Organization: Strong multitasking abilities and a knack for collaborating in remote, multicultural settings.
• Administrative Excellence: Proven experience with office administration and organizational support.

Why Join CARE?

At CARE, we’re committed to diversity, equity, and inclusion in everything we do. We foster a collaborative and supportive work environment that encourages everyone to thrive, regardless of gender, background, or experience. By joining our team, you’ll gain hands-on experience in security risk management while contributing to meaningful change in communities around the world.

Application instructions

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