Assistant Director of Strategic Enrollment & Retention Initiatives (HEOa)

POSITION DETAILS

The Division of Enrollment Management leads and supports the offices of Advising & Transfer Support, Admissions, Financial Aid, and the HUB and develops key enrollment and retention initiatives college wide. Reporting to the Director of Strategic Enrollment & Persistence Initiatives, the Assistant Director of Strategic Enrollment & Retention Initiatives will primarily be responsible for processing transfer credits for incoming undergraduate degree students and support testing operations and other retention and persistence programs. The Assistant Director will ensure that official transfer credit is accurately recorded in the student information system in a timeframe that supports student success and will proctor, and support required testing in Accuplacer (ATB, ESL, etc.). In collaboration with Academic Affairs and Academic Advisement, they will configure and maintain transfer equivalency rules for courses, examinations, and professional credentials.

In addition to the CUNY Title Overview, responsibilities will include but are not limited to:

• Implement business practices and workflows to improve the transfer credit process; evaluating prior Credit Learning, CUNY, and external transcript review.
• Support the Director of Strategic Enrollment, in testing procedures with respect to exam proctoring and placement.
• Work collaboratively with Academic Affairs and Academic Advisement to build and maintain databases and documents related to transfer credit evaluations and testing course placement records.
• Work with queries in the student information systems to build transfer rules and verify/update student testing scores when necessary.
• Obtain course descriptions, catalogs, and institutional information to support the review of unevaluated courses and maintains testing scores/course placement rubrics as needed.
• Enters confidential student information into computerized systems to administer and track exams.
• Maintains and updates the testing and transfer credit evaluation website and intranet.
• Supports day-to-day management of enrollment and retention activities.
• Acts as School Certifying Officer for Veterans to certify enrollment for veterans using the Enrollment Management system.
• Generate relevant data reports.

About Guttman Community College:

The Stella and Charles Guttman Community College is a beacon of innovation and knowledge creation in higher education, a two-year college where evidence-based high-impact practices in curriculum design and delivery permeate the educational model and have yielded graduation rates that are the highest in CUNY’s community college sector and above the national average. Located in midtown Manhattan, Guttman draws a culturally diverse student body from across New York City and is a federally designated Hispanic Serving Institution.

The College is committed to using a range of innovative approaches to achieve its goals and to improve student persistence, retention, completion, and transfer. The centerpiece of Guttman’s educational model is an integrated first- year core curriculum, where students examine current world issues and use New York City as a living text and laboratory. Thus, connecting information and concepts across multiple disciplines, contexts, and perspectives. This immersive approach equips Guttman students with the foundation of knowledge and skills essential to their intellectual, social, civic, and professional endeavors in and beyond the classroom. The College admitted its first cohort of 300 students in August 2012 and has established a bold goal to increase enrollment as informed by its new strategic plan (Guttman Forward 2028). Before applying, candidates are strongly encouraged to visit the Stella and Charles Guttman Community College website (www.guttman.cuny.edu) to learn more about the institution. 

QUALIFICATIONS

Bachelor’s Degree and four years’ related experience required.

Preferred Qualifications:

• Experience evaluating academic transcripts for the purpose of awarding transfer credit
• Familiarity with Accuplacer testing for ESL, ATB, and Math advanced placement
• Familiarity with transfer curriculum issues and testing practices
• Knowledge of credit for prior learning assessment and CUNY proficiency indices a plus
• Demonstrated experience using technology to increase operational efficiency
• Proven knowledge of the enrollment cycle and related processes in higher education
• Proficiency in PeopleSoft Oracle-based systems such as CUNYfirst
• Strong written communication with extreme attention to detail
• A high level of organization and ability to work efficiently and independently on multiple tasks, with a high degree of accuracy
• Must be available to work evening hours and weekends as necessary
• Ability to work both independently and collaboratively across departments, in a team-oriented environment

CUNY TITLE OVERVIEW

Administers enrollment processes and related functions.

• Collaborates with management team in the development of admission and enrollment goals, strategies, and initiatives; participates in planning enrollment events.
• Analyzes and interprets quantitative and qualitative student enrollment data to prepare reports for management.
• Recommends and implements improvements to existing technical systems and office operations.
• Serves as resource reference to interpret and comply with University and College enrollment policies.
• Prepares and reviews student communication materials.
• May coordinate aspects of student entry from point of allocation to include orientation, advisement, and collection of admitted student documents.
• May supervise office operations and/or department budget
• Performs related duties as assigned.

Job Title Name: Enrollment Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$68,004 – $75,465; Salary commensurate with education and experience.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Before applying, candidates are asked to visit the Stella and Charles Guttman Community College “Prospective Employees” webpage (https://guttman.cuny.edu/human-resources/prospective-employees/) to learn some of the many reasons to join us at Guttman. 

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID (28854) or Title (Assistant Director of Strategic Enrollment & Retention Initiatives). Select “Apply Now” and provide the requested information.

In order to be considered for the position, candidates must upload as one document, by the closing date:

• A cover letter that highlights your education and experience and what would make you a Model Guttman Employee
• Resume/CV
• Contact information for 3 professional references.

Incomplete applications will not be considered. 

CLOSING DATE

September 5, 2024.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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