Associate Chief Medical Officer – Medical and Surgical Specialties

Why ThedaCare? 

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
• e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support 
• Access & Affordability
• e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

Reporting to the Chief Medical Officer, ThedaCare Provider Network (TCPN) Ambulatory, the Associate CMO Medical and Surgical Specialties provides clinical leadership and strategic direction for all Medical Specialties in the TCPN. The Associate CMO will have a dyad partner relationship with VP Medical/Surgical specialties. In addition to providing clinical leadership, the Associate CMO will engage in setting and supporting the strategic direction of clinical operations as ThedaCare progresses on its journey as a Population Health Organization. This includes developing, implementation and adoption of innovative care delivery models, being engaged in and contributing to the successful execution of new and alternative payment models. The Associate CMO will engage with key stakeholders and partners across the ThedaCare Health Network (THN) to deliver on system-wide quality metrics and outcomes. The Associate CMO will provide leadership for activities which are directed at improving the performance, effectiveness, and quality of patient care. Oversees the quality of patient management, engages in clinical program development, and provides leadership in regulatory affairs across all medical specialties. This position will assist medical and surgical specialty care providers with any medical staff relationship within any of the acute care facilities. The Associate CMO is expected to be a leader in the decision-making process, and to maintain excellent interpersonal relationships with all physicians and staff.

Job Description:

KEY ACCOUNTABILITIES 

• Operationalizing the care team design including the roles of physicians and APCs on the care team along with the interaction of other clinical and operational staff. 
• Ensures optimal clinical coverage and access at all medical specialty location.
• Clinical leadership and oversight of all employed APCs and Physicians in
• Medical Specialties Develops and maintains physician and APC core competencies.
• Accountable for the oversight and performance of the initial and ongoing competency assessment processes.
• Develops physician and APC leaders within the medical specialty service lines and connects them with ongoing professional development, mentoring, and opportunities for system level engagement.
• Medical Director leadership for the medical and surgical specialty quality, safety and program goals.
• Leads physician and APC corrective action indirectly through oversight of medical directors as well as directly when indicated.
• Collaborates with the ThedaCare recruitment team for primary care physician and APC recruitment and retention strategy. 
• Is accountable for success of recruiting and retention.
• Assist CMO and VP’s in the strategy development to align system priorities with provider compensation plans and incentives.
• Develops, reviews, and revises surgical specialty and medical specialty ambulatory care policies to support best practices across the system.
• Aligns with the THN Committees and collaborates with other leaders to interpret policies and delivery of a population health care model creating value in patient centric care delivery.
• Participates in development of and function of workgroups specific to system metrics (e.g. inpatient mortality, ED visits/1000) in alignment with ThedaCare Health Network committees.
• Works with quality, operational and clinical leaders to create a safe environment operating on High Reliability principles.
• Leads to support all payer contracts and outcomes in value-based care models across the ThedaCare Heath Network with a goal to achieve top performance levels. 
• Lead medical specialty aligned with THN to identify opportunities for new payment models, care delivery models, quality and utilization metrics, and medical specialty care operations to successfully perform.
• Networks across the THN with all medical specialties and primary care practices to align best practices and optimal performance.
• Oversight for Medical and Surgical specialty Peer Review, Operational Best Practices, clinic outcomes and provides leadership for the call group medical directors.
• Accountable for the success of system quality and safety improvement initiatives Collaborates with the Ambulatory DON to ensure provider and nursing skills, operation, and clinical synergy are appropriate for licensure and operationally optimized. Investing in and maintaining collaborative relationships with all THN Primary Care and specialty practices within the ACO.
• Oversight of Verge Safety Events for medical and surgical specialty locations including participation in RCAs, countermeasure development, and implementation of countermeasures Assist with maintaining network integrity by building collaborative relations between all primary care and specialty providers of the ThedaCare Health Network.
• Accountable to maximize appropriate in person and virtual patient access at all medical and surgical specialty practice locations In alignment with the ThedaCare Health Network leadership the Associate CMO will assist in developing, reviewing and deploying best practice and office protocols. 
• Ensuring accountability and continued effectiveness of these policies and ensure regulatory compliance.
• Provides input to Epic optimization and assists as needed with routine Epic upgrades as it relates to delivery of medical and surgical specialty services. 
• Provides leadership to deploying all needed Epic modifications.
• Actively promotes system concept of care delivery to reduce unnecessary care variation and to improve the cost of care. 
• Serves as champion to ThedaCare’s system goals. Other tasks as assigned by CMO TCPN, COO TCPN, or CCO.
• Work with operational leadership to develop and implement a vision and business strategy to achieve sustainable growth while maintaining the principles of lifeinspired
• Focus on quality, patient satisfaction, utilization management, and cost effectiveness.

ADDITIONAL CORE EXECUTIVE REQUIREMENTS:

Values Based Leader – Is an individual who demonstrates leadership that is consistent with the LifeInspired movement that incorporates ThedaCare’s mission, vision, values, principles and promise to our patients. Embodies the values and principles of compassion, leadership, excellence, innovation, and agility.

Credibility – Is an experienced leader with a big picture view and a track record of accomplishments and results with the appropriate urgency.

Synergistic Team Player – Possess strong relationship building skills that synergizes with peers, colleagues in senior management, other team members, board, employees, corporate and the community. An individual who genuinely enjoys working with others in a team-based environment. Viewed as a teacher always looking for root cause diagnosis, learning and interventions that last.

Passion for Core Mission – Creates an environment that nurtures integrity in others and self. Adept at inspiring and promoting our mission of improving the health and well-being of our communities by empowering each person to live their unique best life.

Servant Leadership – Leads with purpose; has personal direction and is not easily sidetracked by details and workload. Demonstrates strong commitment to the success of the organization, and is willing to make personal sacrifices to contribute to that success. Tells the truth and is described by others as honest; consistently takes responsibility for his/her actions. Handles criticism effectively; does not act threatened or get overly defensive when others are critical or provide feedback. Pursues, responds to and uses feedback. Is a willing and patient listener and is open to feedback. Genuinely cares about people; is concerned about their work and non-work problems.

Strategic Agility and Innovation- Effectively uses complex mental processes. Is skilled at analyzing problems and making clear decisions. Is skilled at problem identification. Is insightful; sees things from new angles. Intellectually sharp, capable and agile. Balances short-term payoff with long-term improvement. Embraces flexibility and new ideas, generates new ideas and creates innovative solutions. Adjusts to change easily. Thinks “out of the box.” Learns quickly when facing new problems. Maintains and fosters in others an understanding of the business environment as well as an awareness of economic, religious, social and political trends that may impact the organization.

Bias for Action – Is adept at planning, implementing and evaluating. Can marshal resources (people, funding, material support) to get things done. Makes tough decisions in a timely manner. Adept at taking risks. Visionary; seizes new opportunities and consistently generates new ideas. Introduces and creates needed change even in the face of opposition. Has the courage to take a stand when others disagree, go against the status quo and persevere in the face of opposition. Knows how to get things done both through formal channels and the informal network.

Developing Others – Uses effective listening skills and communication to involve others, build consensus and influence others. Effectively develops others by generating their commitment to goals, entrusting them with decision-making and creating structures to enable them to accomplish their work. Effectively delegates responsibility and allows employees the freedom to learn from their experiences. Coaches and encourages employees to develop in their careers. Gets factionswith competing perspectives to learn from one another. Creates leaders able to carry forth mission.

Leading Change – Ensures that all team members in the organization clearly understand the overall strategic imperative driving change for their specific group and for the organization as a whole. Ensures that all team members understand how change impacts them and know what they can do to improve their ability to be successful during nonstop change. Ensures that all team members understand the difference between change and transition, and know how to get themselves through transition on an ongoing basis. Links and engages all levels of leadership in the organization to ensure the entire organization embraces the short-, medium- and long-term strategy both in times of prosperity and crisis. Must embrace and personalize the LifeInspired movement, our values and principles of the organization.

Leading Transition – Creates the conditions for a culture that demonstrates responsive awareness and purposeful flexibility so that the organization can be effective in its transition. Continuously links all the changes to the current strategic initiatives that will result in the realization of the overall strategic direction. Owns the communication flow for the changes and continually finds ways to improve the inflow and outflow of change related information throughout the organization. Intentionally leads individuals, teams and the organization through the transition the changes are creating. Creates a culture of hope in the uncertain reality of transition.

Coach and Leader – Has successfully, through an empowering team approach, built a strong, customer focused team of directors, managers and employees that executives, operations managers and other team members like to work with and seek out for advice and counsel. It is a values-based approach where one “rolls up his/her sleeves” expecting high performance and accountability from all members of the team. Becomes a teacher of others highlighting exceptional performance and learnings from both favorable and unfavorable outcomes.

Communication Skills – Possesses excellent oral, written and one-on-one communication skills. Holds others at all levels accountable. Has the courage and is able to articulate constructive feedback about actions and performance to direct reports and others at all levels. Is able to make clear, concise and easily understood presentations to the corporate board and senior leadership, as well as at the physician, clinical and day-to-day operational levels. The ability to make the complex simple. A strong and active listener.

QUALIFICATIONS

• Education – MD or DO and Board Certified in specialty certification by a American Board of Medical or Surgical Specialty.
• Active, unrestricted license to practice in Wisconsin.
• MBA, MS, MHA or similar degree or progress toward one is preferred but not required.
• Five (3-5) years of progressively more responsible experience required. Demonstrated leadership experience in management and/or medical staff management roles, Knowledge of management theory and health care trends and an understanding of Medical Staff governance and peer review required. Previous experience in Medical Staff leadership role required. Matrixed organizational experience preferred.
• Thorough knowledge of hospital medical practice operations.

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
• Category 1: Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Work Environment

• Normally works in climate controlled office environment
• Frequent sitting with movement throughout office space
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents.
• Use of computers throughout work day
• Frequent use of keyboard with repetitive motion of hands, wrist and fingers

. Associate Chief Medical Officer – Medical and Surgical Specialties

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Corporate Office – Neenah,Wisconsin

Overtime Exempt:

Yes

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