World Change Starts with Educated Children®

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IMPORTANT: All applicants must be legally eligible to work in the country where the position is located. Room to Read is not able to provide sponsorship.

Associate – Cloud & Workplace Technology

New Delhi, India nearmejobs.eu Hybrid

Position Overview

We’re looking for a hands-on technology professional to help keep our digital workplace running smoothly and securely. This role focuses on managing Microsoft tools, cloud systems, and work devices so employees can collaborate easily and work without technical disruptions.

You’ll support day-to-day cloud operations, device management, and security controls, while also helping test small automation and AI tools that improve internal workflows.

This is a practical, operations-focused role, ideal for someone who enjoys working with systems, fixing issues, and making technology more reliable for users.

What you’ll do

Support Microsoft workplace tools

• Manage Microsoft 365 services such as Outlook, SharePoint, and Teams

• Set up user access, permissions, and shared workspaces

• Help resolve email, file access, and collaboration issues

Manage cloud systems (Azure)

• Support Azure subscriptions, users, and access controls

• Monitor system health, security, and usage

• Help track cloud costs and follow internal standards

Manage laptops, devices, and security

• Use Microsoft Intune to manage company laptops and devices

• Apply security policies, updates, and software deployments

• Ensure only secure and approved devices can access company systems

Support automation and AI pilots

• Assist with testing simple automation and AI tools (e.g., document processing, workflow automation)

• Help ensure tools are used securely and responsibly

Document and improve systems

• Maintain clear documentation, SOPs, and system records

• Look for ways to reduce manual work and improve reliability

What we’re looking for

Required

• Bachelor’s degree in Computer Science, IT, or a related field

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• 3–5 years of experience in cloud administration, Microsoft 365 end-to-end administration, or similar technical roles.

• Hands-on experience administering Microsoft Azure and Microsoft 365 environments, including Exchange Online, SharePoint Online, Intune, and identity management, in an enterprise or multi-user environment.

• Good understanding of cloud governance and security practices, including role-based access control (RBAC), cost tracking, tagging standards, compliance monitoring, and basic audit support within Azure and Microsoft 365.

• Experience with modern endpoint and device management using Microsoft Intune, including enforcing security baselines, compliance policies, application deployment, patching, and conditional access.

• Experience supporting collaboration and digital workplace platforms, ensuring system availability, performance, and a smooth end-user experience through effective configuration, monitoring, and issue resolution.

• Working knowledge of cloud-based AI and automation tools, including Azure Cognitive Services, Power Platform, or similar services, with exposure to supporting pilot or proof-of-concept initiatives.

• Ability to provide Level 2/3 technical support, diagnose and resolve cloud, device, and collaboration platform issues, and meet defined SLAs.

• Strong documentation skills, including preparation of SOPs, runbooks, configuration documents, and basic architecture diagrams.

• Ability to work collaboratively with cross-functional teams and continuously improve systems using monitoring, reporting, automation, and low-code tools to modernize digital workflows.

Preferred

• Exposure to additional cloud platforms such as AWS or Google Cloud Platform (GCP).

Why this role matters

Your work will directly impact how easily employees can do their jobs—by keeping systems secure, reliable, and easy to use. You’ll help modernize internal technology while ensuring stability and strong user experience.

Child Protection Principles

• Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation
• Room to Read has zero tolerance for child abuse and exploitation.
• All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse.
• All children should be treated with respect and dignity.
• The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse.
• Room to Read shall integrate child protection into all its organizational strategies, structures and work practices.

Protection from Sexual Exploitation and Abuse (PSEA) Principles

• Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse.
• Room to Read has zero tolerance for adult sexual exploitation and abuse.
• Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated.
• All adults should be treated with respect and dignity.
• Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront.
• Survivors referred to available professional assistance (e.g. mental health counselling), upon consent.

Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.

Read is a child-safe organization; all personnel must adhere to Room to Read’s Child Protection Policy, Child Protection Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA) Policy.

About Room to Read: 

Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions.

We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries.

Learn more at www.roomtoread.org.