Associate Director, Pharma Services

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

About the Role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter. 

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams. 

We are looking for an experienced, curious and self-motivated individual who will be responsible for working within a Pharma Services team dedicated to providing key account management to major Pharmaceutical Manufacturers based in the US. The successful candidate will report to the Director of Pharma Services, Emisar. We are looking for people who can collaborate cross-functionally with various business and data analytics teams, demonstrate exceptional attention to detail, have a customer focused mindset, and the ability to manage multiple competing business projects at one time.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny offices and telecommuting from a home-based office in a hybrid work model

Primary Responsibilities:

• Perform within a team of account and service managers aimed at developing and promoting net new administrative services for Pharmaceutical Manufacturers based in the US.
• Work with key business owners to lead, inform, and direct the development of an extensive portfolio of new and innovative GPO tools and services that will be delivered to Pharmaceutical Manufacturers in 2026 and 2027. Ideation, scoping of work, and UX consulting throughout 2024, with product development, value optimization, testing, and stakeholder engagement throughout 2025 and 2026. 
• Coordinate with GPO Business Development team to maximize efforts to improve operational efficiency, centralization of data, utility of dashboards and business tools, and other initiatives to improve overall competitiveness and profitability.
• Be involved in the operational activities related to Pharma Services.
• Provide executive summaries to senior individual(s) including the organization of presentations and the analysis and interpretation of information/data.
• Actively seeks to improve current and future processes and coordinate organizational procedures for optimized efficiency.
• Work towards objectives and deliverables, and work across cross-functional teams to deliver against initiative.
• Manage regular reports and updates for the leadership team, and executive team reflecting business performance and priorities.
• Create and articulate business case for highest impact product opportunities.

Required Qualifications:

• Undergraduate degree or equivalent.
• Proven ability to work collaboratively across a matrix environment to deliver business goals.
• Experience in working with and analyzing diverse datasets to develop business insight and strategy.
• Proven ability to work on projects with accountability of work to senior management level stakeholders.
• Understanding of competitive landscape and familiarity with pharmaceuticals or healthcare industry.
• Excellent verbal and written communication skills. Ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information.

Preferred Qualifications:

• Experience in managed health care or pharmacy benefit management
• Advanced degree (e.g. MBA)

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.

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