The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview:
The welcome center is an emergency shelter for migrants and Asylum Seekers who have recently been released from government custody. The Welcome Center aims to provide safe respite and supportive emergency services to Asylum Seekers while they coordinate travel to their new home in the US.
The Asylum Seekers & Families (ASF) Shelter Aide provides direct shelter services to asylum seekers to ensure all basic needs are met during their stay at IRC’s Welcome Center.
Major Responsibilities:
Responsibilities may include, but are not limited to:
•Ensure clients have access to all services provided at the shelter including access to showers, meals, bedding, clothes, and other supplies as needed.
•Complete rounds throughout the shift, to ensure all services are running smoothly and supplies are accessible to clients.
•Provide transportation for clients in company vehicles.
•Maintain a clean, safe, secure, and stable center; clean and organize the center and maintain child-friendly spaces.
•Assist staff at intake area and support travel arrangements for clients.
•Answer client questions regarding Welcome Center services.
•Complete inventory of Welcome Center supplies and restocking for next-day operations.
•Participate in all program meetings and fully engage as a member of the team.
•Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
•Other related duties as assigned.
Job Requirements:
Education: High School diploma or higher.
Work Experience:
•Prior experience working with refugee populations or asylum seekers is highly valued.
Demonstrated Skills & Competencies:
•Fluency in written and spoken English.
•Spanish speaking or bilingual ability is strongly preferred but not required.
•Proven ability to contribute both independently and as a team member.
•Self- starter with excellent problem-solving skills.
•Proven ability to multi-task, prioritize duties, and manage time effectively.
•Proficient in Microsoft Office applications (Word, Excel, Outlook).
•Good communication skills; experience in a multi-cultural environment preferred.
•Valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area is required.
•In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
•Must be able to work non-traditional hours, such as weekends, nights and holidays as needed.
Working Environment:
•The Welcome Center is a 24-hour facility; must be able to work flexible work hours, including holidays and weekends with regular contact with ASF clients and volunteers.
•100% onsite
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.