Bilingual Sales Manager, Government and Healthcare

Work Location Type: Remote 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

This position is work from home, open to candidates based out of the province of Quebec. Approximately 50% – 70% of travel is required. 

POSITION OBJECTIVE: 

To provide both corporate and site specific account relationship development at large, multi-site strategic Government and Healthcare customer accounts. These accounts will generally represent current sales greater than $1M and greater than $5M in potential. This includes initiating the relationship (new account development), developing existing accounts (account penetration), and managing accounts (maintaining and enhancing account relationships). 

To negotiate, implement and ensure compliance to agreements with strategic accounts. To develop, expand, and maintain agreements that deliver strong revenue growth within our value proposition while improving profitability. 

KEY DUTIES AND RESPONSIBILITIES: 

• Develop, manage and support Grainger’s sales engagement strategy for all levels of government, within an assigned region;
• Work in collaboration with team members to build customer programs, tools and offerings to create unique value for government and healthcare customers;
• Continuously learn and coach team members about compliance and legal obligations associated with managing government business and contractual relationships;
• Optimize government sales, improve customer profitability through enterprise-focused decision making and build strong relationships with regional sales teams;
• Build, nurture and track relationships with key government stakeholders and influencers;
• Identify and lead initiatives related to the acquisition of new government business opportunities across assigned region;
• Lead the analysis, recommendation and response strategy for government tenders, standing offers and supply arrangements used as a procurement tool by government customers;
• Lead the negotiation of government contracts, standing offers and supply arrangements;
• Establish service and business plans with respect to tendered contracts, standing offers and supply arrangements and monitor, report on and improve compliance, profitability and customer and team member adoption of these sales vehicles;
• Assist AGI management team by preparing and leading government presentations, overview materials and other pertinent information for information sharing and decision-making across the organization;
• Lead local teams by taking a sales leadership and coaching role within key sales team members and contact centre members supporting government customers;
• Identify, train and align key resources to serve government accounts;
• Take an active role in developing a strong working relationship with the Government and Healthcare Team and centers of excellence support teams across the organization;
• Support other Government and Healthcare Team members with new program implementation and ongoing business activity across Canada.

EXPERIENCE AND QUALIFICATIONS: 

• Minimum of 3 years sales and/or leadership experience with government and healthcare customers, with exposure to sales reporting, inventory management functions and eCommerce adoption;
• Professional demeanour and ability to work with all levels internally and externally;
• Strong project management, time-management, negotiation and presentation skills;
• Extremely organized, flexible, proactive and creative;
• Positive attitude, passionate about Grainger and our customers, and ready to drive new initiatives for this emerging segment opportunity;
• Proficient in PowerPoint, Word and Excel programs;
• Possession of a valid driver’s license and a suitable vehicle;
• Post secondary degree and/or courses in Business Administration / Commerce, or equivalent experience considered an asset;
• Bilingualism (English/French) required.

WORK ENVIRONMENT: 

Field Based position which reports to Director of Sales, Government and Healthcare. This position requires an autonomous thinker and self starter that can work in an environment with a great deal of ambiguity, while leveraging the vast resources of Grainger in a field based position. Excellent written, verbal, and electronic communication skills. Interacts effectively with teammates and business partners; makes persuasive and informative presentations; Works well with conflict. This position interacts closely with all functional areas, across all levels within the Company & customer and requires excellent change leadership, driving results through others, influence without authority, written and verbal executive communication and conflict management skills. 

#LI-JK1

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

Read Full Description

Work Location Type: Remote 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

This position is work from home, open to candidates based out of the province of Quebec. Approximately 50% – 70% of travel is required. 

POSITION OBJECTIVE: 

To provide both corporate and site specific account relationship development at large, multi-site strategic Government and Healthcare customer accounts. These accounts will generally represent current sales greater than $1M and greater than $5M in potential. This includes initiating the relationship (new account development), developing existing accounts (account penetration), and managing accounts (maintaining and enhancing account relationships). 

To negotiate, implement and ensure compliance to agreements with strategic accounts. To develop, expand, and maintain agreements that deliver strong revenue growth within our value proposition while improving profitability. 

KEY DUTIES AND RESPONSIBILITIES: 

• Develop, manage and support Grainger’s sales engagement strategy for all levels of government, within an assigned region;
• Work in collaboration with team members to build customer programs, tools and offerings to create unique value for government and healthcare customers;
• Continuously learn and coach team members about compliance and legal obligations associated with managing government business and contractual relationships;
• Optimize government sales, improve customer profitability through enterprise-focused decision making and build strong relationships with regional sales teams;
• Build, nurture and track relationships with key government stakeholders and influencers;
• Identify and lead initiatives related to the acquisition of new government business opportunities across assigned region;
• Lead the analysis, recommendation and response strategy for government tenders, standing offers and supply arrangements used as a procurement tool by government customers;
• Lead the negotiation of government contracts, standing offers and supply arrangements;
• Establish service and business plans with respect to tendered contracts, standing offers and supply arrangements and monitor, report on and improve compliance, profitability and customer and team member adoption of these sales vehicles;
• Assist AGI management team by preparing and leading government presentations, overview materials and other pertinent information for information sharing and decision-making across the organization;
• Lead local teams by taking a sales leadership and coaching role within key sales team members and contact centre members supporting government customers;
• Identify, train and align key resources to serve government accounts;
• Take an active role in developing a strong working relationship with the Government and Healthcare Team and centers of excellence support teams across the organization;
• Support other Government and Healthcare Team members with new program implementation and ongoing business activity across Canada.

EXPERIENCE AND QUALIFICATIONS: 

• Minimum of 3 years sales and/or leadership experience with government and healthcare customers, with exposure to sales reporting, inventory management functions and eCommerce adoption;
• Professional demeanour and ability to work with all levels internally and externally;
• Strong project management, time-management, negotiation and presentation skills;
• Extremely organized, flexible, proactive and creative;
• Positive attitude, passionate about Grainger and our customers, and ready to drive new initiatives for this emerging segment opportunity;
• Proficient in PowerPoint, Word and Excel programs;
• Possession of a valid driver’s license and a suitable vehicle;
• Post secondary degree and/or courses in Business Administration / Commerce, or equivalent experience considered an asset;
• Bilingualism (English/French) required.

WORK ENVIRONMENT: 

Field Based position which reports to Director of Sales, Government and Healthcare. This position requires an autonomous thinker and self starter that can work in an environment with a great deal of ambiguity, while leveraging the vast resources of Grainger in a field based position. Excellent written, verbal, and electronic communication skills. Interacts effectively with teammates and business partners; makes persuasive and informative presentations; Works well with conflict. This position interacts closely with all functional areas, across all levels within the Company & customer and requires excellent change leadership, driving results through others, influence without authority, written and verbal executive communication and conflict management skills. 

#LI-JK1

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

Read Full Description