Box Office Assistant Full-time (35-40 Hours)

  • Contract
  • London

NEON Battersea Power Station

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Job Summary

NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to c

Job Description

We are immensely excited to bring NEON to life in London in our brand-new venue, located at the iconic Battersea Power Station. As a Box Office Assistant, you’ll play an instrumental role in creating an outstanding initial visitor experience for guests to the Jurassic World Experience, an amazing immersive exhibition featuring life-sized animatronic dinosaurs.

Box Office Assistants are often the first point of contact for our visitors, playing a vital role in efficient ticket sales, managing bookings, and providing exceptional customer service. You’ll handle visitor enquiries with confidence, contribute to a welcoming environment for all, and support the smooth operation of the Box Office. This position requires pro-activity, attention to detail, and a willingness to assist with various tasks as they arise in a dynamic and exciting venue.

We are looking for friendly, organised individuals with a passion for customer service. Someone who knows how to think on their feet and has excellent communication skills.

Be part of something special and help us create a world-class venue with incredible experiences for London!

Job Requirements

  • Previous experience in a customer service or Box Office role, ideally within a theatre, event, or attraction setting.
  • Strong verbal and written communication skills, with the ability to interact clearly and effectively with diverse visitors.
  • Proficiency in handling cash and card transactions with accuracy.
  • Ability to learn and operate a ticketing system quickly.
  • A friendly, approachable, and professional demeanour.
  • Ability to work effectively in a fast-paced environment, remaining calm under pressure.
  • Excellent attention to detail and organisational skills.

A proactive attitude and willingness to assist the team wherever needed.

Job Overview

  • Job Title: Box Office Assistant Full-time (35-40 Hours)
  • Salary: £25k-£30k
  • Hours:
    Full time
  • Artform: Performing arts
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Fri, 07 Nov 2025

  • Location:

    London

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Job: Box Office Assistant Full-time (35-40 Hours)

Job: Box Office Assistant Full-time (35-40 Hours)

Organisation: NEON Battersea Power Station

Postcode: SW11 8DQ

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