Business Analyst-Must be located in Omaha, NE or Houston, TX

SouthernCarlson, Inc.

**This position will be a hybrid work schedule (meaning 3 days in the office at and two days work from home) at our Corporate Houston, TX office OR our Omaha, NE Corporate office.

This person will need to reside in the Houston, TX area or the Omaha, NE area.


We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service.


  • Respect – We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together.
  • Integrity – We go above and beyond to help customers and employees and do what we can to help resolve issues.
  • Teamwork – We support and encourage each other while working together to ensure each customer has a top-notch experience
  • Family Environment – We are a nationwide company with small business locations that provides a family-like environment.

SouthernCarlson, Inc., a leading distributor of the most recognized brands of construction and packaging machines, tools, and supplies in the industry has an opening for a Business Analyst. Supported by our network of sales, service and repair techs, the company has evolved to encompass over 150 locations in the US and Mexico.

The Business Analyst plays a significant role in the selection, implementation, support, and business process improvements for the ERP (Enterprise Resource Planning) solution. This role requires knowledge of the distribution business. Primary job duties include end user support, defining business requirements,and providing solutions for business needs relating to the ERP and other 3rd party software products.


  • Assist with the requirements, selection, and implementation of a new ERP system.
  • Interview end users to build out and finalize business and functional requirements.
  • Assist end users to develop use cases, test scenarios, standard operating procedures, and business process models.
  • Develop training documentation and videos.
  • Assist with the coordination and testing for ERP upgrades and patches.
  • Define and implement the ERP access management,reports, and configuration.
  • Serve as an ERP spokesperson at meetings and events.
  • Understand current business enhancement opportunities and provide solutions.
  • Maintain awareness of the distribution industry trends and take initiative to drive the creation of best practices and process improvements.
  • Define the product roadmap for the ERP and other 3rd party solutions.
  • Interact positively and professionally with associates of all levels to build strong relationships.
  • Foster collaborative atmosphere (e.g., ask questions and encourage input from others).
  • A wide degree of creativity and latitude is expected.
  • Other duties as applicable.


  • Six or more years of experience in a Business Analyst role. Must have experience creating the following documents: business case, project charter, business analysis plan, business requirements, functional requirements, software requirements, requirement traceability matrix, use case diagrams, test cases, and change management.
  • Knowledge of key ERP and distribution activities preferred – Sales Order Management, Purchase Order and Procurement Management, Warehouse Management, Inventory Management, Accounting and Finance Management, Logistics Management, Service Repair Management, Document Management, Integrations, Extensibility, Mobile Capabilities, Reports, Dashboards, and Business Intelligence.
  • Great analytical, critical thinking and problem-solving abilities
  • Superior presentation and negotiation skills
  • Strong management and organizational skills
  • Adaptable and capable of working in fast-paced environments
  • Performs work under minimal supervision.

Why You Will Love Working at SouthernCarlson:

  • Full benefit suite offering after 60 days, including medical, dental, life, short-term & long-term disability insurance
  • Health Savings Account or Flexible Spending Account
  • PTO & Holiday Pay
  • EAP
  • Competitive Pay
  • 401k with 6 % Match
  • Growth opportunities


WE ARE AN EQUAL OPPORTUNITY EMPLOYER SouthernCarlson Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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