Business Development Director, Pharma Storage

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

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Job Summary

The Business Development Sr. Manager, Pharma Storage is accountable for pharmaceutical storage sales in a dynamic and fast-paced environment to support the growth of the Alcami storage business. The Business Development Sr. Manager uses their knowledge and experience to ensure excellent communication and to meet client standards, satisfaction, and timelines. The role demands strong leadership and interpersonal skills.

On-Site Expectations

• 100% remote position and located within the Boston / Cambridge, MA area.
• 1st Shift: Monday – Friday, 8:00am – 5:00pm.

Responsibilities

• Drives business growth by prospecting new clients for the pharma storage business, leveraging their network and lead generation tools at Alcami.
• Acts as single point of contact for business relationship for clients, from first client contact via prospecting to new business signings.
• Supports upselling and cross-selling opportunities to existing pharma storage clients and other Alcami services.
• Meets or exceeds sales targets through establishment of new clients and upselling of additional storage to existing clients.
• Develops a deep understanding of client’s pipeline, previous Alcami experiences and identifies opportunities for upselling new service lines.
• Supports client visits including new business discussions and business review meetings, as needed.
• Maintains accurate client data and updates to the Customer Relationship Management system (Salesforce); generates timely reports (i.e. activity reports, metrics, etc.) as requested.
• Attend and represent Alcami at regional and national tradeshows as needed.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in life sciences field.
• Previous pharma storage sales experience preferred with strong customer service skills.
• Minimum of 4 years of experience in Life Sciences customer-facing role.

Knowledge, Skills, and Abilities

• Knowledge of cGMP and drug development process through course work or prior work experience preferred. Prior pharmaceutical or CDMO experience in business functions.
• Excellent written and verbal communication skills required.
• Excellent customer service, organizational skills and ability to multi-task are required.
• Excellent problem solving and critical thinking skills are required.
• Results-oriented, determined and self-starter; comfortable, willing and able to have difficult conversations with clients about timelines, budgets and unexpected results.
• Ability to work independently in a fast-paced and dynamic environment. Proficiency with Microsoft Office (Word, Excel, PowerPoint) required.
• Proficiency utilizing internet and social media tools for researching potential leads.
• Technology orientation with the ability to gain proficiency using a Customer Relationship Management system (CRM) required. Prior experience with a Customer Relationship Management system (CRM), preferably Salesforce, preferred.
• Prior experience or exposure to value-based selling and negotiations.

Travel Expectations

• Up to 50% travel expected.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and vibration. The noise level in the work environment is usually very quiet.

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