World Food Programme
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Job Description
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Description
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JOB PURPOSE
To deliver a range of routine business support tasks, to ensure that staff are effectively supported.
KEY ACCOUNTABILITIES (not all-inclusive)
- Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.
- Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients.
- Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.
- Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.
- Make travel arrangements and support events, etc., to support staff to work effectively.
- Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
- Undertake standard data entry tasks in accordance with defined systems, to ensure information is organized and readily available for the business team.
STANDARD MINIMUM QUALIFICATIONS
- Education: Completion of secondary school education or a bachelor’s degree in Business Administration, Economics, Political Science, Social Studies or any other related field.
- Experience: Three or more years of experience in general administrative work.
Knowledge & Skills:
- Ability to use standard office equipment such as photocopiers and scanners.
- Knowledge of standardized business support work routines and methods.
- Knowledge of standard office software packages, e.g. Microsoft word.
- Uses tact and courtesy to give and receive information with a variety of individuals.
- Good attention to detail in order to identify data discrepancies.
- Ability to work to deadlines and follow clear instructions.
Language: Fluency in both oral and written communication in both English & Arabic.
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