Commercial Duty Manager

We are looking for a Commercial Duty Manager to provide visible, confident leadership across our live commercial operation. Rather than owning one outlet, you will take a broader view across restaurant, bars, coffee shop, retail and events, ensuring people and resources are in the right place and that service remains consistent as demand changes throughout the day.

This is a highly operational, shopfloor-based role. You will spend most of your time within the business, observing service, supporting teams and resolving issues before they affect the visitor experience. During busy trading periods, you will make practical decisions on deployment, queue management and priorities, while acting as a calm point of contact for customers and colleagues across Lowry.

You will work closely with managers and supervisors to protect standards, income and operational controls, while reinforcing clear expectations through active leadership and coaching. The role also includes responsibility for cash handling, safe working practices and effective communication between commercial teams and the wider organisation.

If you are comfortable leading across a fast-moving visitor environment, can balance customer needs with commercial priorities and bring calm judgement when plans need to change, this is an opportunity to play a central role in how Lowry operates each day.

Please note that MediaCityUK is a well-connected destination with a variety of different transport options – bus, car, tram and bike.

The application deadline for this vacancy on 13th October 2026 at 11:59pm

Interviews will be on 27th October 2026, please ensure your availability for this date