Communications Coordinator

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

The Office of Annual Giving is a growing team that currently consists of 20 colleagues who provide annual giving services to the nine schools of the university, various departments of Johns Hopkins Medicine, and several centers and institutes, totaling over 25 partners. These annual giving services include developing comprehensive and integrated solicitation strategies that are optimal for each development unit and are data-driven. Like all offices and units in Development and Alumni Relations (DAR), OAG is committed to a donor-directed philanthropy philosophy.

The Communications Coordinator provides day-to-day support to OAG’s Marketing team. The ideal candidate is comfortable in fast-paced and highly variable environments. The candidate should be detail-oriented and creative, be able to multi-task without losing sight of priorities, and have excellent editing and writing skills. The ideal candidate has a basic understanding of digital and social media, and has worked with a Customer Relationship Management (CRM) database. The Communications Coordinator in the Office of Annual Giving (OAG) at Johns Hopkins University reports to the Marketing and Content Manager.

Other duties as assigned by the Marketing and Content Manager.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Work with external vendors including caging service providers, printers, promotional material suppliers, marketing automation services, and others as applicable.
• Compile data around response rates and ROI that will inform future solicitation strategy.
• Review direct mail and email data files to correctly map variable fields into solicitations.
• Support the Marketing team on institutional-wide solicitation campaigns like Giving Tuesday and Giving Day, including the development of toolkits, giving forms, and other digital assets.
• Support the creation of printed and digital solicitation materials by creating giving forms and campaign pages, setting up email campaigns, managing appeal codes, and copyediting and proofing.
• Assist with the development, production, and execution of digital and print solicitation materials for over 25 internal university and medicine partners.

Minimum Qualifications

• Two years college coursework.
• Some related experience
• Additional education may substitute for required experience, to theextent permitted by the JHU equivalency formula.

Preferred Qualifications

• Bachelors degree.
• Two years experience in direct mail and digital marketing for development and alumni relations, non-profit media and/or communications.
• Experience developing and deploying web, social, email, and print content.
• Experience with website development and maintenance, content management systems, and HTML for email.
• Comfortable working in a complex, multi-divisional, results-oriented, fast-paced environment.
• Ability to meet deadlines, establish priorities, set objectives, and achieve goals.
• Strong organizational skills and sound judgement around prioritizing many and sometimes competing obligations.
• Outstanding interpersonal skills with the ability to listen and respond appropriately to donor and staff inquiries and concerns.
• Excellent computer skills (Word, Excel, PowerPoint) and ability to learn new software as needed.
• Ability to work independently as well as on a team.

All applicants are expected to uphold the university’s core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Classified Title: Communications Coordinator
Working Title: Communications Coordinator
Role/Level/Range: ATO 37.5/03/OE
Starting Salary Range: Min: $17.97 – Midpoint: $25.30 – Maximum $32.60
Employee group: Full Time
Schedule: Monday-Friday 8:30am-5:00pm
Exempt Status: Non-Exempt
Location: Homewood Campus
Department name: 10001634-Annual Giving
Personnel area: University Administration 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.