Consultancy: Knowledge Management (KM) Consultant – Req. #561291

UNICEF - United Nations Children’s Fund

PG Gender Equality is seeking a Knowledge Management Consultant to provide advisory services to facilitate effective knowledge exchange and mutual learning of GAP-related knowledge, products and experiences

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope. 

Consultancy Title: Knowledge Management (KM) Consultant

Section/Division/Duty Station: Gender Equality/ Programme Group/ NYHQ

Duration: 15 May 2023 to 31 December 2023

Home/ office Based: Remote


If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.


Purpose of Activity/ Assignment:

Implementation of UNICEF’s Gender Action Plan (GAP) 2022-2025 requires effective knowledge management systems, information exchange and the internal dissemination of gender-related materials within UNICEF for strengthening gender transformative programming and results across the organization.

PG Gender Equality is seeking a Knowledge Management Consultant to provide advisory services to facilitate effective knowledge exchange and mutual learning of GAP-related knowledge, products and experiences.

Scope of Work:

Under the supervision of the Gender Planning and Programme Specialist, and in consultation with other colleagues within PG Gender Equality, the KM Consultant will be responsible for the following service areas:

  1. Content development and packaging; and
  2. Capacity building, collaboration and learning.

Terms of Reference / Key Deliverables:

  • 30-32 Gender Teamsite communication and collaboration sites updated and mirroring  progress on GAP 2022-2025 implementation. (31 August 2023; 31 December 2023)
  • 6-8 new SharePoint pages designed and developed based on input/content received from PG Gender Equality and gender colleagues in ROs/Cos (31 August 2023. 31 December 2023)
  • 4 new Gender Teamsite libraries developed and tagging and storing of content in 30-40 libraries. (31 August 2023; 31 December 2023)
  • Co-design and coordination of 6 webinars or online capacity building sessions and producing a brief outcome summary for each. (31 August 2023; 31 December 2023)
  • Address 20-25 help desk requests/queries from PG Gender Equality team members. (31 August 2023; 31 December 2023)
  • Develop criteria and process for the selection of KM resources for “Knowledge @UNICEF” platform and identification of 25 key resources for dissemination on “Knowledge @UNICEF” platform using criteria and process developed. (31 August 2023)
  • Organize and deliver 1-2 knowledge sharing and capacity building sessions on KM approaches, based on topics arising from the help desk requests/queries. (31 December 2023)



  • Advanced university degree (Master’s or higher) in the social sciences, communication, or other relevant areas

Work experience: 

  • 3-5 years of relevant experience, desirable
  • Good knowledge of approaches for knowledge capture and documentation
  • High level of digital literacy and familiarity with UNICEF digital tools desired, specifically:
    • Digital tools: Microsoft 365 apps (Word; Excel; PowerPoint; SharePoint, including collaboration sites; Yammer; Teams; etc.)
  • A good understanding of and ability to work with Document libraries, lists, web parts, workflows, metadata, taxonomy, search, site settings and configuration, user administration.


  • Good facilitation skills, for in-person and virtual events and meetings aimed at knowledge sharing, peer learning, or group reflection
  • Able to communicate ideas clearly, succinctly and in a manner that is easy to understand.
  • Drive to achieve results for impact including committing to action and assuming responsibility and ownership for own performance and the associated outcomes.
  • Well-organised, responsive and an innovative thinker.
  • Ability to work collaboratively with others, establish and maintain mutually supportive working relationships, demonstrating sensitivity to people of diverse backgrounds, respecting differences, and ensuring that all can contribute and succeed.
  • Understanding of gender equality and gender issues in international development desired
  • Good judgment, initiative, high sense of responsibility, tact and discretion.
  • Excellent written and verbal communication in English.


  • Completed profile in UNICEF’s e-Recruitment system and provide Personal History Form (P11) Upload copy of academic credentials
  • Financial proposal that will include:

    • your daily/monthly rate (in US$) to undertake the terms of reference.
    • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
    • Any other estimated costs: visa, health insurance, and living costs as applicable.
    • Indicate your availability
  • Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
  • At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
  • Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 


Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

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