Consultant (home-based, 12 months): Planning and Analytics Consultant, Individual Giving, Division of Private Fundraising and Partnerships (PFP)

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JOB DESCRIPTION

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

UNICEF is mandated by the United Nations General Assembly to advocate for the protection of children’s rights, to help meet their basic needs and to expand their opportunities to reach their full potential. UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. Across 190 countries and territories, UNICEF work for every child, everywhere, every day, to build a better world for everyone.
The Individual Giving (IG) team in the Division of Private Fundraising and Partnerships (PFP), based in Geneva provides global support to over 50 UNICEF fundraising National Committees (Natcoms) and Country Offices (COs). The IG team is seeking a Planning and Analytics Consultant with capabilities in planning and metrics development and monitoring to join the Individual Giving Fundraising Team, Division of Private Fundraising and Partnerships (PFP).
In this role, the hired consultant will be responsible for planning and validating IG activities with a focus on Individual Giving fundraising performance. Candidates with a business performance analysis background will be particularly suitable for this role.

How can you make a difference?

Scope of Work:
Under the guidance of the Chief of Individual Giving, the individual consultant will:
  • Generate analysis of Individual Giving data at regular intervals including Rich Data Metrics and Rich Legacy Metrics
  • Analyze multiple sources of data including reports and comparative analysis that is generated from within UNICEF to support the development of an understanding of the global individual giving landscape, strategy, and long-term growth ambitions. The consultant will also define a holistic set of definitions and metrics designed to focus on long term global income growth.

– Conduct root cause analysis of performance issues.

– Analyze performance data from disparate sources with a view to optimize and standardize into a singular performance management suite.

– Develop and implement performance metrics.

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– Track key issues and emerging trends.

  • Conduct thorough and regular business analysis to define and map current processes and how they contribute to global fundraising performance with a view to regularly monitor and adapt to drive increased global revenue.

– Review internal processes, people, and investments.

– Determine actual performance and potential performance in each area of IG operations.

– Assess projects after implementation.

  • Collaborate with key stakeholders in HQ, Regions and COs to support the analyses and use of data and business insights
Work Assignments Overview, Deliverables & Timeline
  • Existing analyses study and overview
Report of: Study existing analyses and redefine processes as needed – phase 1, End November 2024
  • Review phase
Report of: Study existing analyses and redefine processes as needed – phase 2, End December 2024
  • Initial recommendations
Initiate changes based on redefined processes – phase 1, End January 2025
  • Initial recommendations
Initiate changes based on redefined processes – phase 2, End February 2025
  • RDM delivery initiated
RDM and RLM : Initiate data gathering processes and agency engagement – 1, End March 2025
  • RDM delivery initiated
RDM and RLM : Data gathering processes and follow up to ensure completion – 2, End April 2025
  • Development of reports
RDM and RLM : Oversee Data processing and report building, End May 2025
  • Development of reports
RDM and RLM : Second level analyses on RDM data, End June 2025
  • KPIs redefinition
New KPI identification and process defined, End July 2025
  • KPIs redefinition
Manager and run new KPI processes, End August 2025
  • KPIs redefinition
New KPIs rolled out, End Sept 2025
  • Evaluation
Final report of new KPIs, evaluation of processes, 14 October 2025

To qualify as an advocate for every child you will have…

Education:
  • Advanced university degree (Master’s degree or higher) in Business, Statistics, Technology, Computer Science, or a relevant field is required. Alternatively, a first-level university degree (Bachelor’s degree or higher), in combination with additional qualifying 2 years of relevant work experience, may be accepted in lieu of an advanced university degree.
Experience:
  • A minimum of six (6) years of relevant professional work experience in business planning and analytics or related fields or equivalent is required.
  • Experience in managing large data and projects analytics is required.
Language:
  • Fluency in English is required. Knowledge of an additional UN language is desirable.
Others:
  • Strong analytical skills and ability to make data-driven decisions to prioritize net revenue growth is required.
  • Track record of profitable ecommerce/ fundraising growth from strategic decisions is required.
  • In depth knowledge / experience of data analysis / insights techniques, including marketing metrics, attribution modelling, tracking, paid media and retention-based metric is required.
  • Ability to work with ICTD colleagues at an enterprise level to ensure solutions meet minimum compliance / security standards is required.
  • Excellent communication, negotiation and collaboration skills are required.
  • Passion for making a difference in the lives of children.
  • Comfortable working in an Agile environment is an asset

For every Child, you demonstrate…

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UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit  here.

Remarks: 

Please indicate your all-inclusive (lump sum) fees in USD against the deliverables listed above. If there is a need for business travel, the travel costs will be covered by UNICEF separately. The office selects the individual based on best value for money.
Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

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UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


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