nearmejobs.eu
Job: CRM Systems Manager
Organisation: Southbank Centre
Postcode: SE1 8XX
nearmejobs.eu view on Google Maps
As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application, website purchase path and associated systems. This multifaceted role covers the ongoing support, helpdesk, training and continuous improvement of the applications.
Managing an Application Support Analyst, the CRM Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.
The System Manager drives best use and practice of the CRM by developing and delivering training across the organisation’s user base.
By cultivating strong relationships with Southbank Centre stakeholders, suppliers and other relevant contacts, the CRM Manager builds the system development roadmap, taking ownership of business analysis and managing improvement projects.
The organisation CRM is provided by the Tessitura application for Southbank Centre and its resident orchestras, and is one of Southbank Centre’s business-critical systems. The role will also contribute to the support and development of other key applications including the web purchase path, and other business management systems.
Please ensure to submit an application on our career page as applications received via email won’t be considered.
Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (nearmejobs.eu) you saw this job posting.
Job title: Software Engineer Company Oracle Job description each month. Fully paid sick leave. Supplementary…
Job title: Direct Entry Captain - Embraer E195-E2 YYZ Company Porter Airlines Job description training…
nearmejobs.eu At Fitch, we have an open culture where employees are able to exchange ideas…
nearmejobs.eu Healthcare Professional (Full Time) - Lethbridge, AB-24000330 Description At Medigas, the healthcare division of…
Job title: Holiday Home Sales Advisor Company Parkdean Resorts Job description Join the Holiday Home…
This website uses cookies.