Customer Service Manager (in-person) (SF Bay Area)
The HR Manager
Customer Service Manager (in person)About Us:
Our client, Shine Facility Services, is a leader in providing superior facility services located in the San Francisco Bay area. We ensure our staff has intensive training with today’s commercial technologies. At Shine, we embrace a work environment that encourages growth in our company, where diversity is valued, and the aspiration of each individual is promoted.Job Summary:
We are seeking a dedicated and dynamic entry level Customer Service Manager to join our team. The ideal candidate will establish standard operating procedures and training programs for the operations team, ensuring that our clients receive top-notch service and support. This role involves managing a team of coordinators, handling client inquiries, and working closely with the operations team to ensure client needs are met efficiently. Additionally, the candidate will meet directly with clients for site visits to follow up on the services. New college graduates are encouraged to apply.Work Schedule: Monday – Friday, 9:00 am – 5:30 pm (must have the flexibility to work a later shift when a new customer onboards)Compensation Range: $90 to $105K per year, depending on education, training, and experience. Additional factors will be considered.RESPONSIBILITIES
SKILLS AND QUALIFICATIONSEducation and Experience:
Required Skills and Abilities:
Physical Requirements:
This is a full time position
San Francisco, CA
Wed, 19 Jun 2024 04:25:43 GMT
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