Delegate Services Coordinator (BFI Flare Film Festival)

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  • Job Title: Delegate Services Coordinator (BFI Flare Film Festival)
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Festival
  • Role: Customer Service
  • Contract: Contract
  • Closing date: Mon, 02 Dec 2024

  • Location:
    London

Job Summary

We are looking for a Delegate Services Coordinator who will lead on the delivery of a high-quality Festival Industry delegate experience, overseeing all aspects of their experience before and during the Festival.

Job Description

  • Manage all accreditation and ticketing needs of industry and filmmaker delegates at the Festival.

  • Oversee the processing of all Delegate applications (Industry, Press and Filmmaker) with support from the Delegate Services Assistant.

  • Implement a clear communications strategy for all delegates from registration to participation in the Industry & Professional Programme and post Festival evaluation.

  • Work with the Filmmaker and Industry Services Manager and marketing team to promote the sale of delegate passes and produce email bulletins, containing updates on the industry programme.

  • Track and report on festival pass sales, maintaining accurate financial records.

Job Requirements

  • Significant administrative experience gained within a Festival, cultural organisation or similarly fast-paced environment, in a similar role

  • Experience using CMS and email marketing systems

  • An appreciation of, and passion for LGBTQIA+ arts and culture

  • Experience compiling and circulating press coverage

  • Ability to build effective relationships with key contacts across BFI and stakeholder organisations, and to communicate effectively and tactfully with stakeholders at all levels.

How to Apply

For more information on the role, or to apply, please visit https://www.bfi.org.uk/jobs-opportunities

Apply now
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