Dental Receptionist @ Advanced Dental Care – Clearwater

Overview:

We are seeking a skilled and organized Dental Receptionist to join our team at our Advanced Dental Care – Clearwater location. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office. If you have experience in dental or medical administrative support, excellent communication skills, and a passion for delivering top-notch patient care, we encourage you to apply.

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Verify insurance coverage and assist patients with insurance-related inquiries
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

Skills:

• Proficient in using dental software systems a plus.
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced environment
• Detail-oriented with exceptional organizational skills -Must be a team player – Dental Insurance knowledge and verification a plus – Dental Insurance experience a plus

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