Dental Receptionist @ Dental Specialty Center of Cutler Bay

Overview

We are seeking a skilled and organized Dental Receptionist to join our team at our dental practice located in Cutler Bay, FL. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office. If you have experience in dental administrative support, excellent communication skills, and a passion for delivering top-notch patient care, we encourage you to apply.

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

Skills:

• Proficient in using dental software systems .
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced environment
• Detail-oriented with exceptional organizational skills –
• Must be a team player
• Must have dental Insurance knowledge and verification

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