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TELUS is on a mission to revolutionize organization outcomes through insights, data and AI. Our Personalization Products team, in the Chief Information Office, is at the forefront of this transformation. The Personalization Products team’s vision is that every interaction a customer has with TELUS should be personalized to what they need at the moment, whether the customer is coming to us through the app or website, or whether TELUS is communicating outbound to a customer with a message sent by email, SMS, or app notification. We are entrepreneurial, fun and passionate, believers that so much more is possible and can be achieved by creating great customer experiences with data and great outcomes for our customers, team members, communities, and environment.
Join a dynamic team that is paving the way towards digital transformation. We’re seeking an AEP/rtCDP Architect to join our team and help drive TELUS’ personalization journey across both marketing and customer service outcomes. As a senior member of the team, you will play a key part in developing and driving personalized digital messaging for customers. Using your passions for data, technology, and customer experience, you will enable TELUS to transform customer communications from batch to streaming. You will work across the organization to drive the evolution of our martech stack and unleash data to create personalized experiences for customers. Along the way, there will be a ton of opportunities for both personal and professional development while developing long-lasting relationships within the TELUS family.
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