Digital Tool & Dashboard Development Support Volunteer

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JOB DESCRIPTION

Organization Mission

Istanbul International Center for Private Sector in Development (IICPSD) supports the private sector and foundations to become transformative partners in development through research, advocacy for inclusive business, facilitation of public-private dialogue and brokering partnerships. IICPSD, established in 2011 in partnership with the Government of Türkiye, is one of UNDP”s six Global Policy Centres. It leads UNDP’s global work on private sector and foundations and supports UNDP’s offices all over the world. The Center focuses on four thematic areas:

1. Inclusive Business;

2. Private Sector Engagement in Skills Development;

3. Impact investing;

4. Resilience and Crisis Response.

The Center also hosts four global initiatives: Business Call to Action, SDG Philanthropy Platform, Global Islamic Finance and Impact Investing Platform and Connecting Business Initiative.

Context

The Tech Volunteers for Resilience (Tech4R) programme mobilizes skilled digital volunteers to co-create open-source solutions for disaster preparedness and response. This role will support the first cohort of Tech4R volunteers by strengthening resilience efforts in Armenia. UNDP Armenia and Tech4R are piloting a modular disaster data system. Beyond field data collection, there is a need for real-time dashboards and AI-enhanced tools to help decision-makers interpret data, detect anomalies, and allocate resources effectively. Volunteers will form the technical development team, responsible for building and testing these solutions.

Key Responsibilities

The Volunteer Tool & Dashboard Development Support will:
• Develop and customize digital survey forms (XLSForms) in Kobo Toolbox/ODK.
• Build interactive dashboards in Power BI, Superset, or open-source equivalents.
• Integrate AI or automation features to:
o Flag anomalies in data
o Summarize trends
o Suggest priority actions
• Ensure dashboards are user-friendly, multilingual, and accessible to diverse stakeholders.
• Conduct functionality testing, troubleshoot bugs, and refine workflows.
• Collaborate with the Tech4R team to align tools with resilience and emergency response needs.

Required Skills and Experience

• Educational Background: Computer science, data science, information systems, statistics, or related fields.
• Technical Skills: Experience with data visualization tools (Power BI, Superset, or similar); familiarity with Kobo Toolbox, ODK, or SurveyCTO.
• AI/Analytics: Knowledge of machine learning or data automation is an advantage.
• UX/UI: Ability to design simple, user-friendly interfaces.
• Testing & QA: Experience in testing digital tools for usability and performance.
• Communication: Clear communication of technical concepts to non-technical stakeholders.
• Collaboration: Ability to work independently in a diverse, global team.


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