Overview
At Houston Methodist, the Director Physician Recruitment position is responsible for the comprehensive management of strategic Physician Recruitment for the Physician Organization, which includes both Houston Methodist Specialty Physician Group (SPG) and Houston Methodist Primary Care Group (PCG). This role involves planning, developing, directing, executing, and evaluating these processes to ensure the successful acquisition and integration of physicians into the organization. This position creates functional strategies and specific objectives to drive physician acquisition process standardization and consistency, from physician recruiting to their onboarding and orientation. The Director Physician Recruitment position requires close collaboration with CEOs and Executive teams at each community hospital, the Physician Organization (PO) executive team, Academic Chairs, talent acquisition and other stakeholders to meet increased expectations for performance and growth across the system. The Director must possess in-depth knowledge of physician recruitment and compensation packages and be adept at developing and implementing strategies and innovative physician talent sourcing methods. The Director Physician Recruitment position creates developmental tools and strategies for physician recruiters for the teaching and sharing of recruitment and sourcing best practices.
The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental “Scope of Service” and “Provision of Care” plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees’ experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Displays cultural humility, diversity, equity and inclusion principles
- Actively supports the organization’s vision, fulfills the mission and abides by the I CARE values
Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
- Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
- Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
- Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.
- Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.
- Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.
- Responsible for the development, continuous evaluation, and audit of recruiting strategies to attract highly qualified and diverse provider talent to the organization and creation of robust pipelines for current and future provider openings.
- Collaborates with Physician Organization (PO) Executives, and key business leaders to develop comprehensive physician recruitment strategies to standardize the physician recruitment processes across the organization to achieve efficiencies and maintain high standards of service.
SERVICE ESSENTIAL FUNCTIONS
- Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
- Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
- Identifies and reports market intelligence including competitive positioning, practice growth/vulnerability along with strategic plans to position Houston Methodist Physician Organization as a destination employer to senior leadership.
- Establish and maintain relationships with medical schools, residency programs, professional associations, and other relevant stakeholders to facilitate the recruitment process and expand candidate pipelines.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.
- Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.
- Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
- Utilize data analytics and performance metrics to track recruitment outcomes, evaluate the effectiveness of recruitment strategies, and identify areas for improvement. Ensures transparency with leadership team about on-going strategies, barriers, and successes. Constantly seeks feedback from key stakeholders to ensure needs are met and expectations are exceeded.
- Stay abreast of industry trends, market conditions, and regulatory changes affecting physician recruitment and employment practices, ensuring compliance with relevant laws and regulations.
FINANCE ESSENTIAL FUNCTIONS
- Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.
- Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
- Understands physician compensation models and various components that make up a physician contract. Partners with physician compensation team to proactively review market trends, review metrics surrounding declination of offers and provide any market intelligence surrounding competition in the market.
- Partners with system talent acquisition in analyzing and reviewing contracts specific to physician recruitment to ensure alignment with other system direct hire agreements. Monitors utilization of direct hire fees and demonstrates year over year reduction in total spend.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.
- Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.
- Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP.
- Independently seeks opportunities to identify and streamline inefficiencies in assigned areas through action plans and follow-up with leaders as appropriate. Recommends, implements and evaluates innovative methods for sourcing physician talent, while keeping abreast of trends of best practices in physician recruitment to continuously improve sourcing strategies.
- Attends physician/provider events to promote Houston Methodist and its service lines in external markets. Collaborate with talent acquisition and appropriate marketing teams to develop promotional materials, advertising campaigns, and online presence strategies to enhance the organization’s employer brand and attract prospective physician candidates. Makes recommendations on appropriate career events including job fairs (both internal and external), in addition to appropriate vendor relationships specific to physician recruitment.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
- Bachelor’s degree
- Master’s degree preferred
WORK EXPERIENCE
- Seven years of experience in physician recruitment, of which three years must have been in a people management role
License/Certification
LICENSES AND CERTIFICATIONS – REQUIRED
- PHR – Professional in Human Resources OR
- SPHR – Senior Professional in Human Resources OR
- SHRM-CP – Certified Professional in HR OR
- CPRP – Physician/Provider Recruitment Professional (AAPPR)
KSA/ Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
- Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
- Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
- Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
- Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
- Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
- Demonstrates highly effective communication skills-strong written communications and platform presentation abilities
- Ability to work effectively in a fast-paced environment
- Demonstrates flexibility and adaptability in the workplace
- Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
- Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
- Proficiency in spreadsheet, word processing, and presentation software
- Maintains a positive and supportive attitude and demeanor
- Professional handling of exposure to confidential/sensitive information
- Broad analytical depth, ensuring integrity of data management and sound business metrics are established to measure both activity and impact
- Ability to see trends/anticipate issues to proactively resolve issues and build business case for change.
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
- Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL**
- Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile
Houston Methodist Specialty Physician Group – As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
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