Disability & Leave of Absence Administrator

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation PAD

Position Overview:

Coordinates all aspects of the Integrated Disability and Absence Management (IDAM) Program for the assigned territory. Responsibilities include coordinating the leave of absence program, facilitating the ADA/FEHA interactive process and coordinating the non-occupational return to work program. Provides technical support and follow-up to ensure a smooth and efficient workflow of all IDAM procedures and projects. Functions as a liaison between the manager/supervisor, W.C. Coordinator, Human Resources Business Partner and employees for all disability related matters and provides accurate interpretation of LOA/ADA policies and procedures to management and staff. Provides resources and training to management/employees regarding IDAM policies and procedures, statistical data for ADA, Connecting to Work (CTW) and leaves of absences, and provides oversight of activities designed to facilitate returning employees to work. Collaborates with HRBP’s on Disability cases with a Job Performance or employee relations component/overlap; participates in the investigatory process and development of a case management strategy.

• This role has the opportunity to work at home three days a week. The person selected will be required to work in our offices in Los Altos two days a week.

Subject to change based on operational needs.*

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

• Initiates, provides, and manages the ADA/FEHA & Pregnancy Disability Accommodation Interactive Process for
• employees requiring leave extension beyond legal entitlements or policy
• employees returning from a Leave of Absence (LOA) with work limitations
• employees currently working that report or are experiencing work limitations which impact their ability to perform the essential functions of the job
• applicants as identified in the post offer pre-employment examination by Employee Health Services as potentially requiring the need for ADA accommodation consideration
• Provides consulting services relating to Leaves of Absences (LOA) as they pertain to the Short-Term Disability (STD), Extended Sick Leave (ESL), Long Term Disability (LTD), and Severance Benefits programs
• Interprets and clarifies LOA policy to employees, supervisors and managers to ensure accurate, fair and consistent application of provisions
• Reviews open leave inventory with assigned specialists; monitors case progress; collaborates and provides feedback on case management strategies; contributes and participates in open case reviews; intervenes on complex cases and provides case management and technical guidance
• Acts as liaison between employees, Workers’ Compensation, Human Resources, Payroll & Benefits Departments as overlapping issues arise regarding LOA, STD/ESL, SDI and Workers’ Compensation benefits
• Directs employee inquiries for information regarding associated medical, dental, vision, life and LTD insurance, flexible spending accounts, disability benefits and retirement to the appropriate Benefits representative
• Initiates separation of employment process as outlined in THPM work practice guidelines when appropriate, ensuring that requirements under various laws including ADA/FEHA, FMLA, and PDL laws are considered, obligations are met and risks mitigated
• Provides employee relations guidance and support to managers and employees on cases with a disability management component/overlap. In collaboration with Human Resources Business Partners, provide ongoing direction and guidance on existing IDAM policies and procedures and how they apply/relate to conflict resolution, job performance expectations, counseling, disciplinary action, grievance and terminations
• Monitors open leave inventory as it relates to leave duration and lost productivity; utilize data to guide case management practices/strategies and align with meeting program performance target outcomes
• Provides direction and coordination of the Connect to Work Program (CTW)
• Coordinates the placement of employees in temporary modified work assignments
• Ensures employee understands his/her role/responsibility within the CTW program
• Ensures employee/supervisor CTW paperwork is completed and turned in within timeframes outlined in the program
• Performs continuous follow-up with injured/ill employees to ensure that modified duty provided to the employee is within the established restrictions
• Case manages employee participation in the program; monitors functional improvement to determine ongoing program eligibility; engages employee’s and healthcare providers as needed to assess progress
• Provides timely notification of CTW program expiration and conducts the interactive process with explanation of benefit impact if the employee is unable to return to their regular position at the conclusion of the 90-day CTW program
• Works in partnership with IDAM support staff when employee is ineligible for Leave of Absence or when the Leave is complex in nature
• Interprets LOA policies for employees, manager, and Human Resources staff to ensure an accurate, fair and consistent application of policy and collective bargaining agreements
• Determines appropriateness of length of the LOA based on the documentation provided and consults with the IDAM Specialist and HR Business Partner
• Seeks opportunities to explore early return to work options for employees on LOA
• Manages the processes for all cases within the IDAM team including those performed by the IDAM Specialist
• Develops and presents training sessions related to LOA and ADA/FEHA laws, policies and requirements to human resources representatives, managers and employees.

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor’s Business Administration, Human Resources Management or another related field

TYPICAL EXPERIENCE:

2 years of recent relevant experience

SKILLS AND KNOWLEDGE:

Demonstrated current knowledge of Federal and State regulations regarding State Disability, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Reasonable Accommodation, Americans with Disabilities Act, and Fair Employment and Housing Act and Workers Compensation

Knowledge of medical terminology

Demonstrated skills in PC applications (Professional Microsoft Office Computer Software)

Ability to work independently, with minimal supervision

Requires extensive skills in interpersonal communication and relationships

Possess verbal and written communication skills

Organizational and time management skills

Ability to prioritize and manage multiple tasks with competing priorities in an interruptive environment

Ability to exercise significant patience, understanding and empathy when dealing with all contacts and possess the ability to maintain the integrity of confidential information

Ability to work with diverse health care and administrative professionals at all organizational levels

Possess problem-solving, critical thinking, and customer service skills

Possess effective listening and conflict resolution skills

Strong skills using Excel, Word, Outlook, PowerPoint. Familiar with html editing tools (SharePoint) to update Intranet, PSW, Benefit Vendor Admin tools, ADPWFN, experience with self-insured plans are a plus

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday – Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $36.15 to $52.42 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Read Full Description