JOB DESCRIPTION

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About the role

Overall purpose of the role: The IM Officer plays a key role within the CCY, with primary responsibility for managing information systems and working closely with the MEAL team within the CCY Consortium Management Unit. The position ensures effective data collection, management, analysis, and reporting to support evidence-based decision-making and strengthen programmatic coordination.

Responsibilities:

Data Collection, Database Management, and Analysis

• Develop and continuously improve standardized data collection tools aligned with CCY’s MPCA, referral, intake–outtake, and deduplication processes.
• Oversee and update the CCY Activity Info database structure, ensuring all partners use unified, approved tools and procedures.
• Conduct high-quality data cleaning, validation, and processing—including the intake of beneficiary lists through R-based tools—ensuring accuracy, completeness, and timely consolidation.
• Lead the deduplication process (exact and fuzzy matching) to identify overlaps across partners and ensure equitable, coordinated assistance.
• Implement strong data security and confidentiality measures to safeguard sensitive beneficiary information, ensuring adherence to CCY data protection protocols and donor requirements.

Information Systems Development

• Collaborate with CCY IM, and DRC IT to strengthen and optimize information management systems used by the consortium.
• Identify opportunities to enhance interoperability between partner systems and CCY platforms, improving referral, tracking, and reporting workflows.
• Design or adapt digital tools that streamline data intake, verification, deduplication, and reporting, ensuring they remain user-friendly for partners.
• Support consortium-wide initiatives aimed at harmonizing data standards, documentation, and IM practices across agencies.

Reporting, Visualization, and Communication

• Produce accurate, timely, and visually clear dashboards (Power BI) and analytical reports that track partner performance, coverage, transfer values, shocks, and compliance with CCY guidance.
• Present data-driven insights to internal and external stakeholders to support coordination, planning, and advocacy.
• Maintain continuous communication with partner IM/MEAL teams, ensuring smooth reporting, troubleshooting, and follow-up on data issues and referrals.
• Support the preparation of donor-facing information products, including monthly updates, presentations, and verification reports.

Capacity Building and Partner Support

• Co-Lead training sessions for partners on CCY tools, Activity Info reporting, deduplication procedures, data quality standards, PDM tools, and referral workflows.
• Provide ongoing technical support to partners, ensuring consistent application of CCY methodologies and data collection standards.
• Promote a culture of strong information management within CCY and among partners by strengthening staff capacity in data literacy, analysis, and IM best practices.
• Stay updated on emerging IM trends, tools, and technologies and share relevant knowledge with the consortium.

Other

• Perform any other duties assigned by the supervisor or requested by the CCY IM/MEAL teams to support effective coordination and implementation of consortium activities.

Experience and technical competencies: (include years of experience)

• Strong working capacity using R-studio or Python is desired for this position. Candidates with similar expertise will be prioritized
• A minimum of three years of experience working with a NNGO, INGO, or UN agency or similar experience.
• Excellent report writing skills including editing the work of others Strong communication and analytical skills.
• Experience coordinating with diverse teams and providing technical guidance and training;
• Able to manage high workload and deadlines in an efficient and timely manner;
• Able to manage stress and be flexible.

Education:

• Bachelor degree in computer science, information technology, or related field.

Languages:

• Proficiency in spoken and written English and Arabic is essential.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Key stakeholders: (internal and external)

• IM Specialist
• Chief of Party- CCY
• MEAL Specialist
• IM & MEAL Officers-
• CCY Grants Management Specialist/ Officer -CCY
• MEAL Managers/officers/other MEAL focal from partner agencies

We offer.

Contract length: July 31, 2026

Position Band: This position will be placed in the non-Management (H1) band.

Start date: ASAP

Duty station: Sana’a

Salary and conditions will be in accordance with Danish Refugee Council’s National Terms of Employment.

Application process

Interested? Then apply for this position by clicking on the apply button.

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close on 10 December 2025 the written test /interviews are expected to take place, maximum two weeks after the closing date.

Please note that applications sent directly to the email will not be considered.