Duty Manager

  • Contract
  • London

The Castle Cinema

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Job Summary

Our Duty Managers are a crucial part of our management team, and responsible for the day to day running of cinema; maintaining high standards, guiding the front of house team, and ensuring an outstanding customer experience.

Job Description

Job title: Duty Manager
Reporting to: GM/AGM team
Manager of: Front of House team
Pay: £16 per hour, with paid breaks
Holiday: equivalent of 28 days per year (calculated pro rata) + an extra day for every year worked
Other benefits: complimentary cinema tickets & bar discount, employee assistance programme, cycle to
work scheme
Start date: Immediate
Contract: Permanent, with a 4 month probation period.
Hours: Part time contracts available of either 20 hours per week or 32 hours per week.
Availability: mixture of daytime & evening shifts. Evening & weekend availability is essential. Regular
Sat/Sun availability is essential.

Job Requirements

Person Specification

Essential:
– Excellent communication skills and demeanour with customers, colleagues and managers
– Available to work a variety of shift patterns, including evenings, weekends and holidays
– Punctual and reliable
– Keen attention to detail and a positive & proactive approach to solving problems
– A strong work ethic. Leading by example.
– Natural leadership and ability to effectively delegate tasks.
– Experience of working in a customer service or hospitality/arts environment.

Desirable:
– Experience in a management role, ideally in customer service, hospitality or an arts venue
– Previous bar or cafe work / experience working with stock
– Training and certification – personal licence; first aid; food hygiene
– Projection and technical knowledge

Job Overview

  • Job Title: Duty Manager
  • Salary: £30k-£40k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Film
  • Role: Catering & Hospitality
  • Contract: Permanent
  • Closing date: Wed, 21 Oct 2026

  • Location:

    London

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Job: Duty Manager

Job: Duty Manager

Organisation: The Castle Cinema

Postcode: E9 6DA

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