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The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
UNOPS AMMMCO
Under the direct supervision of the Facility Manager and under the overall guidance from the Head of Support Services, the Technician manages and ensures the provision of efficient technical support services to a relevant operational unit. In the discharge of her/his duties, the Technician liaises with UNOPS support colleagues to ensure consistent service delivery for the office with the required standards, specifications, health and safety procedures.
Summary of Key Functions
1. Ensures Technical Support and Maintenance, namely:
2. Technical Installations and Upgrades:
3. Provides documentation and Reporting:
4. Safety and Compliance:
5. Client-Oriented Approach:
Impact and Results:
High-quality technical support ensures that all systems, equipment, and infrastructure function optimally, reducing downtime and increasing productivity within the operational unit.Efficient operations contribute to achieving organizational goals
Timely maintenance and repairs can prevent more significant issues that would require expensive solutions. By ensuring that all technical aspects are running smoothly, the technician helps the organization save on costs related to repairs, replacements, and operational delays
Reliable and effective technical support directly impacts client satisfaction.
In summary, the technician’s performance affects the efficiency, safety, cost-effectiveness, client satisfaction, and overall success of the organization’s operations and projects
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
Education:
Experinece:
Language:
Contract type: Retainer contract
Contract level: LICA 5
Contract duration: Four (4) months until 31 January 2025
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Terms and Conditions
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