The Program / Department / Team

General Position Summary

Essential Responsibilities

• Participate in Mercy Corps Gaza Strategy and Emergency Response Plan.
• Help develop and organize activities to secure resources for programs and encourage stakeholders to provide support.
• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

• Oversee program start-up and ongoing program management and administration of teams across various field locations.
• Oversee partners and service providers engages and contracted in the response.
• Ensure program participants are effectively targeted according to established vulnerability criteria.
• Develop and oversee program implementation strategies, including partnership frameworks, participantstargeting,distributionprocessaswellasWASH,Psychosocialandcapacitybuilding of partners as needed.
• Ensure program implementation is on time, target and within budget, using effective M&E systems to reach desired impacts.
• Provide innovative solutions and systems, in collaboration with regional and global team members, to ensure the response is as compliant and of high quality as possible in a remote setting and highly insecure environment.
• Maintainsystems that ensureeffectiveandtransparentuseoffinancial resourcesfor timely and informative reporting in restrained access contexts, in line with donor and Mercy Corps policies and procedures.
• Fulfill Mercy Corps Program Management Minimum Standards based on the organization-wide guide.

• Manage theprogramteaminGaza at location and use remote tools when required.
• As needed, recruit and induct new program team members.
• Lead,manage andsupporttheprogramteamin the implementationoftheresponse.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
• Provideteammemberswithinformation,tools,andotherresourcestoimproveperformanceand reach objectives.
• Contributetocountryteam-buildingefforts,helpteammembersidentify problemsolvingoptions and ensure the integration of all team members into relevant decision-making processes.

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Help maintainoperationalsystems thatensureproper administrativesupportfor programs.

• Coordinate closely withpeer agencies, and relevant clusters on programmatic matters and program partners, to ensure consistency intheresponsestrategyandpackage and avoid program duplication, gaps and overlaps.
• Represent Mercy Corps programs with national, international stakeholders and donors as required.
• Attend relevant meetings and coordination platforms.

• Ensurecompliancewithsecurityproceduresandpoliciesasdeterminedbycountryleadership.
• Proactivelyensure thatteammembers operateinasecureenvironmentandareawareof policies.

Supervisory Responsibility

Accountability

Accountability to Participants and Stakeholders

Minimum Qualification & Transferable Skills

• BA/BS degree in a relevant field.
• Minimum of 5/7 years senior management experience in a corporate or an INGO sector, including experience in program management including emergency response.
• Sound knowledge of donor standards and procedures.
• Proven supervisory ability and/or technical skills combined with leadership.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with colleagues in a diversified multi-cultural and multi-ethnic working environment.
• Skills in managing, organizing, planning, and implementing assigned tasks under pressure of frequent and tight schedules.
• Strong ability to apply good judgment and decision-making skills in difficult and complex working environments.
• Demonstrated analytical and problem-solving skills in handling management and coordination issues at country program level.
• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
• Excellent oral and written English skills required.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

Living Conditions / Environmental Conditions

Ongoing Learning

Diversity, Equity & Inclusion

Equal Employment Opportunity

Safeguarding & Ethics