Operate independently and expertly across all endpoint management activities, serving as a key point of contact and trusted specialist within the organisation;
Apply endpoint administration skills with an organisation-wide perspective, ensuring solutions align with broader business, security, and operational priorities;
Proactively propose and implement practical enhancements to endpoint processes, tooling, and standards, driving continuous improvement;
Coach and mentor colleagues by translating complex technical concepts into clear, understandable guidance that supports skill development across the team;
Contribute to senior-level discussions and strategic decisions related to endpoint technologies, policies, and lifecycle management;
Develop and maintain comprehensive reference materials, documentation, and best-practice guidelines for endpoint management;
Coordinate and lead activities within the endpoint area, providing technical direction and acting as a team lead when required.
Qualifications:
What would make you a fit for the role:
University degree in Computer Science or a relevant field;
Minimum of 6 years of relevant experience in device and system administration;
Expertise in administering, configuring, and troubleshooting Windows client operating systems;
Proficiency in installing, configuring, and troubleshooting endpoints and peripherals;
Experience in application packaging, operating system imaging, and deployment;
Strong skills in scripting and automation to streamline processes and improve efficiency;
Excellent communication skills, with strong command of English & French (written and spoken);
ITIL certification is mandatory;
Relevant technical certifications in at least one of the following areas:
Microsoft 365: Certified Modern Desktop Administrator Associate (or equivalent);
Microsoft: Administering and Deploying System Center Configuration Manager (or equivalent);
VMware: Digital Workspace 2022 (VCP-DW 2022) (or equivalent);