Job Summary:

The Communications and Knowledge Management (KM) Intern will work under the supervision of the Communications and Knowledge Management Specialist. The intern will support the EQHA II team in designing, implementing, and monitoring the activities related to communications and knowledge management across all three objectives of the EQHA II project. This internship will last between three to six months. The intern’s primary responsibilities include delivering effective and targeted communication messages through multiple channels to all EQHA II project stakeholders. Additionally, the intern will have the opportunity to learn about the project and gain practical experience in coordinating with key EQHA staff. This role involves documenting and disseminating project lessons learned and best practices using various methods, aiming to strengthen the health system and enhance health services in both the public and private sectors in Cambodia.

KEY RESPONSIBILITIES AND CONTRIBUTIONS:

Under the overall guidance of the Communications and Knowledge Management Specialist, the Communications & Knowledge Management Intern will perform the following duties:

Technical Support

• Learn to manage the social media accounts of the USAID-EQHA II Project, ensuring regular posting of relevant and engaging technical content. Set and monitor goals for increasing the followers and engagement of the project’s social media accounts and recommend and implement strategies to achieve them.
• Coordinate with all staff members to source content for the social media accounts.
• Assist technical staff in designing behavior change communication and other materials, such as infographics, power point presentations, and more.
• Help with taking and editing videos and photos.
• Encourage all field staff to consistently document project activities through photographs and share them on an appropriate platform. Establish and manage a system to reward their participation. Utilize platforms such as FHI360’s SharePoint, Dropbox, Google Drive, Flickr, or similar repositories to store these project photos.
• Maintain quality assurance standards for all program products and ensure communication products comply with FHI 360, Royal Government of Cambodia, and USAID guidelines.
• Help with translating some communication materials from English to Khmer and vice versa and perform other communications and visibility tasks when requested.
• Stay updated on communication issues in Cambodia through networking and document review.

Program Support

• Support the team in capturing impact stories, lessons learned, case studies, best practices of the project implementation, photos and interviews with partners, the community and other stakeholders when needed.
• Ensure that the programs and services offered by the project align with the project objectives and reflect the program priorities.
• Work closely with other FHI360/EQHA colleagues.
• Perform other duties as assigned.

Capacity Development Gains for Interns

• Interns will participate in real projects, gaining experience in communications and knowledge management. This includes tasks such as designing, implementing, and managing communication activities.
• Internship programs offer opportunities for skill development in various areas, such as, writing, drafting documents, and facilitating meetings and events. These skills are highly valuable across numerous professional contexts.
• Networking Opportunities: Interning with USAID EQHA II allows you to connect with professionals in international development, healthcare, and government, benefiting future career prospects.
• Interns gain valuable insight into major international development projects, providing a unique and enriching experience.
• Mentorship: Interns can be guided and supported by experienced professionals, aiding their career development.
• Internship Experience: The internship enables interns to enhance their resumes and acquire experience valued in the job market, especially in fields such as communications, knowledge management, and international development.
• Cultural Competence: Interns working in an international environment can develop cultural awareness and competence, which is valuable in today’s globalized world.

TYPE AND NATURE OF CONTACTS:

• Internship

SUPERVISORY AND BUDGET RESPONSIBILITY

N/A

Qualifications:

• Undergraduate students or recent graduate with bachelor’s degree or equivalent in communications and knowledge management, information services, media and communications, education, health, behavioral sciences, life/social sciences, international development or a related field
• Experience in using social media for project communication
• Articulate, professional and able to communicate in a clear, positive fashion with clients and staff.
• Comprehensive knowledge of theories, concepts, and practices with knowledge management methodology, communication and reporting, video taking, communication design
• Knowledge and experience in the health sector are desirable but not required
• Proven writing skills. Ability to communicate clearly, positively and professionally with clients and staff. Fluency in English and Khmer (reading, writing and speaking)

Specific Skills and Knowledge:

• Experience in photography and videography
• Experience in communication design and infographics; preferably with Adobe software such as Photoshop, Illustrator and Premiere
• Strong oral and written communication skills
• Good analytical skills
• Ability to collaborate with others
• Commitment to FHI 360’s safeguarding policies to ensure the safety of all people who come into contact with FHI 360

TRAVEL REQUIREMENTS:

• Based on the needs on the project

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements