Financial Operations Specialist

The Ohio State University

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Job Title:
Financial Operations Specialist

Business and Finance Office of PCard and Travel

Responsible for providing customer and system support as it relates to the Travel Program, Travel Policy, and system process functions. Serve as a primary point of contact – responding to internal customer, system, process, and policy related inquiries/issues. Utilize ServiceNow to triage digital ticket assignment to other travel program staff. Provide system support as it relates to the Travel Program, Travel Policy, and system process functions. Troubleshoot and test system operating problems in collaboration with university IT resources. Assist in delivery of virtual office hours and training – providing navigation guidance and demonstrations. Provide support in the development and maintenance of Travel communication (e.g., NewsLink, Newsletters and custom releases), tools and resources including website, forms, job aids and internal process guides.

Responsible for administering internal processes relative to the Travel Program. Issuing daily spend authorization data to university suppliers. Researching, assigning, and tracking university airfare purchases in Workday. Generating and submitting expense reports for university airfare purchases, refunds, and credits in Workday. Administering spend authorization mass close process. Administering external committee member updates. Processing HR feed requests to Concur Booking Tool.

Required Qualifications:

Bachelor’s degree in finance, accounting, or a related field, or equivalent combination of education and experience; excellent interpersonal communication skills and organizational skills; demonstrated ability to work independently and with a team in a fast-paced, dynamic service operations environment; demonstrated analytical skills that emphasize critical and inquisitive thinking with a high level of attention to detail.

Desired Qualifications:

One to two (1-2) year(s) work experience in procurement, travel, finance, accounting or related experience; experience working in business travel environment; higher education or public sector experience; knowledge of public procurement, state purchasing laws and familiarity with federal, state, and local purchasing laws; Ohio State Travel Policy and Procedures; experience with Workday Expense; skilled in using digital workflow technology (e.g., ServiceNow) and office automation technology and software (e.g., Microsoft Access and Excel).

Function: Finance

Sub-function: Financial Operations

Career Band: Individual Contributor – Specialized

Career Level: S1

Additional Information:

The target hiring range for this position is $19.52 to $26.04 per hour.

Blankenship Hall (0360)

Position Type:

Scheduled Hours:

First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

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The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

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