Front of House Team Member

  • Contract
  • London

Menier Chocolate Factory

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Job Summary

We are looking for new Front of House Team Members at the Menier Chocolate Factory – based in Southwark.

Job Description

The Menier Chocolate Factory, an award-winning theatre, seeks enthusiastic Front of House Team Members to join our dynamic team. If you have a passion for theatre, great customer service skills, and enjoy working in a fast-paced environment, we’d love to hear from you!

We currently run a 7-day show week (Tues-Sun) so expected hours are predominantly in the evenings and weekends – with matinees on Saturdays and Sundays.

Being available for shifts during the Christmas and New Year period is key.

The hourly rate is £12.50 per hour. A show shift is a minimum of 4 hours.

Shifts are Tues-Sun, across a 7-show week (28 hours a week).

Start date: From mid/late November 2025

Job Requirements

  • Previous hospitality, customer service, or front-of-house experience is preferred but not essential.
  • A friendly, approachable, and professional manner.
  • Ability to work evenings, weekends, and holidays as required.
  • Strong communication and teamwork skills.
  • A passion for theatre and delivering excellent guest experiences.

Job Overview

  • Job Title: Front of House Team Member
  • Salary: £20k-£25k
  • Hours:
    Part time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Fri, 24 Oct 2025

  • Location:

    London

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Job: Front of House Team Member

Job: Front of House Team Member

Organisation: Menier Chocolate Factory

Postcode: SE1 1TE

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