HC/Senior Principal- Dental SME, Business Consulting

Job Description

Senior Principal – Dental SME- Healthcare

Infosys Consulting is seeking Management Consulting professionals with Healthcare – Dental Insurance Consulting experience in dental carriers, driving operational improvements, and technology enabled business transformation. You are joining a rapidly growing healthcare consulting practice at the Senior Principal level. In this role, you will be responsible for providing dental insurance products, business processes, end user applications knowledge, and leading a delivery team on a large core administrative platform implementation program.

About the Role:

The ideal candidate is a seasoned management consultant delivery leader who possesses a broad understanding of dental insurance business model, products, stakeholders, operations, enrollment and eligibility, claims processing, provider network management, and regulatory compliance with the dental insurance industry. The successful candidate will have years of experience, in large-scale delivery leadership roles, leading integrated teams of consultants and clients working on large technology-enabled transformation programs. With a demonstrated ability to deliver and present high quality work products and deliverables to our clients.

Lead project teams of very large to medium size on a major core administrative platform implementation program and serve as a key customer-facing member of an Infosys Healthcare Consulting team. Leads the development of solutions to solve business problems and increase adoption of Infosys driven solutions. Support customer sales pursuits, proposal development and present at client orals presentations. This position is responsible for consulting services sales and delivery in our Healthcare client portfolio, with a high focus on Dental clients.

Responsibilities:

• Sales and delivery of consulting services performing core administrative platform implementation for our Dental clients
• Possess solid functional and technical knowledge in two or more functional domains of the overall end to end value chain: member/group enrollment and eligibility, provider data management, onboarding, roster management, contracts and fee schedules, detailed benefit plan design and rationalization / simplification, end to end claims process flow, utilization management and prior authorization, billing and payments processing, and/or customer service/call center
• Lead a delivery team in conducting thorough analysis of dental insurance product benefit plan designs, provider contracts and fee schedules, end to end business processes/operations, for the benefit of identifying inefficiencies, developing recommendations for improvement, and implementing new and/or enhanced technology-enabled transformations and solutions
• Lead a delivery team working closely with clients, under an agile methodology, to elicit future state business requirements, write user stories, create and maintain product backlog, document future state business process artifacts, as a key input to developing configuration specifications for new core administrative platform implementation
• Possess skills and experiences from implementing a major core administrative platform (Facets, QXNT, HealthRules Payer, other major SaaS dental solutions) in Healthcare and Dental client(s)
• Manage and build long term client relationships based on program delivery success
• Provide overall project management, solution leadership and critical problem solving
• Plan and lead a delivery project team, activities, identify synergies, duplication of efforts and/or project delivery gaps
• Leads Healthcare practice management processes including running team meetings, staff mentoring and professional development, utilization, staffing, pipeline development, proposal development, CRM / opportunities management processes and CRM updates

Basic Qualifications:

• Bachelor’s degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Proven experience of minimum of 10 years with large Dental carriers and at least 5 years of advisory consulting experience in comparable consulting services.
• Ability to travel 4 days a week to multiple local, state and national client locations.
• Must be a Resident of an Infosys Consulting Hub Location of Chicago or must reside in city that is within a 2-hour driving distance from this hub location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• An MBA with an advanced degree or equivalent experience in healthcare, business analytic
• Strong skills and experiences on healthcare core administrative platform implementations (preferably QNXT, Facets, HealthRules Payer)
• Strong client facing skills including presentations to senior leadership, advice and consult with clients.
• Demonstrated ability to coordinate, integrate and deliver informatics and business intelligence projects.
• Strong planning, coordination, analytical and communication skills.
• Ability to derive insight and infer business implications from data.
• Familiarity with statistics and advanced methods such as AI/Machine Learning preferred
• Ability to provide guidance to stakeholders in understanding the business value of the initiative.
• Ability to interface with customers and other stakeholders with minimal supervision.
• Ability to complete project, with demonstrated commitment to meeting deliverables.
• Ability to prioritize multiple tasks and self-manage.

Auto req ID

125821BR

Role Designation

2937ASORBC Senior Principal – Business Consulting

State / Region / Province

Illinois

Country

USA

Interest Group

Infosys Limited

Role

Senior Principal – Business Consulting

Company

ITL USA

Work Location

Chicago, IL

Domain

Healthcare

Skillset

Processnearmejobs.euConsulting processesnearmejobs.euTechnology Consulting process

External Job Title

Senior Principal – Dental SME- Healthcare

EEO/About Us

About Us

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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