Health Navigator in Aurora, Colorado

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Job ID88407

LocationAurora, Colorado

Full/Part TimeFull-Time

Regular/TemporaryRegular

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Why Work at Children’s….

Here, it’s different. Come join us.
Children’s Hospital Colorado has defined and delivered pediatric healthcare
excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists,
researchers, therapists, and care providers are creating the future of
child health. With an optimist’s outlook, a trailblazing spirit, and a
celebrated history, we’re making new strides every day.
We’ve been Magnet-designated four times by the American Nurses Credentialing
Center and are consistently recognized among the best of the best pediatric
hospitals with #1 rankings in Colorado and the region by U.S. News & World
Report.
As a national leader in pediatric care, we serve children and families from
all over the nation. Our System of Care includes four pediatric hospitals,
11 specialty care centers, 1,300+ outreach clinics and more than
10,000 healthcare professionals representing the full spectrum of pediatric
care specialties.
Here, we know it takes all of us, every role, to deliver the best
possible care to each child and family we treat.
That’s why we build our teams toward a foundation of equity in access,
advancement, and opportunity. We know teams of individuals with different
identities and backgrounds can nurture creativity and innovation. We know we
can see, treat, and heal children better when our team reflects the
diversity of our patient population. We strive to attract and retain diverse
talent because we know a truly inclusive and equitable workforce will help us
one day realize our most basic calling: to heal every child who comes
through o
A career at Children’s Colorado will challenge you, inspire you, and
motivate you to make a difference in the life of a child. Here, it’s
different.

Job Overview

The Health Navigator serves as an intermediary between the health care
system, social services and the community to facilitate access to services
in support of families and assist in the obtainingof care and resources needed
to maintain their health. Navigators reduce barriers that keep patients from
getting timely treatment by identifying patient needs and directing them to
sources of clinical, financial, or social support.

Additional Information

Department Name: Pediatric Mental Health Institute
Job Status: Full Time
Shift: Monday through Friday 8:00am to 4:30pm

Qualifications

EDUCATION – High School Diploma or equivalent.
EXPERIENCE – Minimum 3 years of experience assisting patients and families or
other related healthcare/community experience.Knowledge of State social
service agencies and community resources.
EQUIVALENCY – An Associate degree, in a related field, may substitute for
the experience requirements on a year for year basis.

Responsibilities

POPULATION SPECIFIC CARE
No direct patient care.
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all the following
essential functions. These examples do not include all the functions which the
employee may be expected to perform.
Assesses patient needs to customize appropriate internal and external
resources. Assists families in community and home settings as determined by
established algorithm to remove barriers related to access services.
Refers families to clinical, social, and financial supports using an
established algorithm to assess patient and family needs.
Works with staff and providers to create a care plan and communicates with
them regarding the status of referrals and outreach efforts.
Works with individuals from diverse backgrounds in reducing cultural and
socio-economic barriers between clients and institutions.Builds family
capacity to address health and social issues through education, care
coordination and community outreach.
Provides advocacy and support as needed to remove barriers, preventing
families from receiving services or entitlements as needed. Identifies trends
in barriers experienced by families when seeking care and provides data to
internal team members.
Maintains reports, provide necessary documents and data by deadlines and
upon request.
Assists in meeting population health goals by linking families and communities
to essential resources.
May research and classify community resources that will be of value to
families and maintains a community resource database.
May represents CHCO in local, state, regional efforts related to community
health and community resource needs.
By position may perform lead duties for other CHL team members which