Healthcare Quality Analysts Healthcare Quality Analysts

Department 00856 – General Pediatrics Job Summary

Job Summary:

Join UPIQ, the quality improvement team within the Division of General Pediatrics, in the Department of Pediatrics at the University of Utah Spencer F. Eccles School of Medicine. The Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ) is a statewide coalition to advance quality and transform health care for children and their families. We are seeking a skilled and enthusiastic member to support clinical practice teams within the department and across the broader Pediatric clinical community in Utah. This position offers dynamic opportunities to engage with all members of a healthcare team including physicians, advanced practice clinicians, medical assistants, nurses, and administrators. The selected applicant will support the department’s priority for advancing clinical care through quality improvement methodology including practice facilitation and measurement-based population health activities.

This position is posted at multiple job levels. Each level has distinct qualifications, responsibilities, which will be evaluated during the selection process. Final placement, including the associated pay rate, will be determined based on business needs and budget considerations.

Department Summary:

The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/. Mutual respect and appreciation are highly valued in the department.

Benefits Summary:

The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Employee Health Requirements:

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Responsibilities

Essential Functions:

Coordinate clinical performance improvement and patient safety initiatives aimed to improve patient outcomes and delivery of care for an organization that provides healthcare patient services. Establish metrics and measurement processes for analysis of patient safety and the effectiveness and quality of care provided. Provide quality monitoring reports and analysis to management. Ensure ongoing compliance with internal policies and external government regulations. May assist in the training of employees regarding quality improvement and patient safety.

1. Organize QI projects by working with UPIQ leadership and ad hoc planning committees. This includes recruiting practices, researching best practices, curating resources, recruiting speakers and peer mentors, designing relevant curriculum including method of delivery (e.g., learning session, web-based, office-based), coordinating and maintaining data collection, developing appropriate evaluations, completing applications for CME/MOC credits toward licensure and certification for participants.
2. Support practice teams throughout projects with professional facilitation which may include mentoring, resources, data collection and reporting, and diffusing lessons learned across participating practices.
3. Provide timely deliverables including documents supporting QI methods used such as process mapping, key driver diagrams, PDSA cycles, sustainability plans.
4. Conduct project wrap-up activities, including post-survey and analysis, and evaluation.
5. Contribute to academic publications (including abstracts, posters, manuscripts).
6. Conduct post-project “holding the gains” continuous improvement activities.
7. Support UPIQ Steering Committee and other relevant committees as needed.
8. Foster and support relationships with partner organizations.
9. Participate in preparing proposals for funding opportunities.
10. Create content for UPIQ relevant websites, newsletters, and conferences.
11. Continually improve necessary skills.
12. Participate in on-going UPIQ needs assessment to identify improvement opportunities and topics for future improvement projects.

The following job levels and associated pay rates will be considered based on job placement. Final placement, including the corresponding pay rate, will be determined by the department in alignment with business needs and budget considerations.

Healthcare Quality Analyst, II

Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

This is a Developing-Level position in the General Professional track.

Healthcare Quality Analyst, III

Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

This is a Career-Level position in the General Professional track.

Healthcare Quality Analyst, IV

Recognized as subject matter expert and advanced individual contributor professional. Requires specialized skill set. Conducts highly complex work, unsupervised and with extensive latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

This is an Advanced-Level position in the General Professional track.

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Healthcare Quality Analyst, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Healthcare Quality Analyst, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Healthcare Quality Analyst, IV: Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

Preferences

Preferences:

• Master’s degree in nursing, public health or related discipline.
• Current UT license to practice nursing.
• Minimum of 3 years work experience in clinical settings (inpatient or ambulatory).
• Demonstrated experience in utilizing quality improvement methodologies, tools, and techniques.
• Excellent communication, written, verbal, presentation, and interpersonal skills.
• Effective skills in facilitation of teamwork within clinical settings.
• Strong proficiency in PC/Windows with working knowledge of the following Microsoft applications: Outlook, Word, Excel and Powerpoint including use of data graphs.
• Professional certification such as lean/six sigma.
• Familiarity with pay for performance or quality measures by payers (Medicaid, HEDIS, NCQA).
• Ability to manage multiple priorities with UPIQ colleagues in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Grant writing and/or evaluation experience.

The Department will screen applicants according to the identified preferences.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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