Healthcare Surveyor – Operational/Community Programs Healthcare Surveyor (HCA/DHI #12430)

Salary

$23.07 – $36.91 Hourly

$47,989 – $76,782 Annually

This position is a Pay Band 65

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees’ continuous growth and wellness.

Why does the job exist?

The Healthcare Surveyor – Operational/Community Programs Healthcare Surveyor will:

• conduct compliance surveys of Home and Community Based Service Waiver programs providing services to individuals with developmental / intellectual disabilities, mental illness and other disabling conditions.
• Ensure compliance with state and federal requirements, analyze data and write formal reports of findings.
• Conduct on-site interviews, record reviews and observations

How does it get done?

The Healthcare Surveyor – Operational/Community Programs Healthcare Surveyor is responsible for:

• Enforcing applicable federal and state standards and regulations affecting programs and agencies involved in providing waiver services;
• Participating as a Team Lead or Team Members in compliance surveys as assigned;
• Statewide travel throughout New Mexico. Travel includes multiple overnights several times per month. Travel may occur 2 – 4 weeks per month, including within the incumbent’s post of duty;
• Preparing for compliance surveys, participating in compliance surveys and completing formal report of findings. Including having the ability to coordinate and lead a compliance survey, including communicating logistical information regarding the survey to all involved team members, and provide leadership to the survey team by providing clear and concise information;
• Possessing skills in gathering, interpreting and analyzing data and making informed decisions to determine compliance status of the providers based on standards and regulations;
• Successfully completing all required HCAD, DHI and DDSD trainings, including QMB core surveying competency training;
• Providing excellent customer service to internal and external customers of QMB and DHI.

Who are the customers?

• The Quality Management Bureau (QMB) of the Division of Health Improvement (DHI) works in close coordination with other divisions of the Department of Health and with other state agencies to ensure accountability and compliance with state and federal, program, contractual and quality standards.
• Individuals receiving DDW, Mi Via , Med Frag Waiver and Supports Waiver services, families, guardians, provider agencies, and the community at large.

Ideal Candidate

The ideal candidate has:

• Excellent verbal and written communication skills;
• Editing and proof-reading with an eye for detail.

Minimum Qualification

Associate’s Degree in from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation and/or Criminal Justice and two (2) years of experience in community based healthcare services and case management. Substitutions apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:

Education ExperienceEducation Experience 1High School Diploma or EquivalentAND4 years of experienceORHigh School Diploma or EquivalentAND4 years of experience 2Associate’s degree in the field(s) specified in the minimum qualificationAND2 years of experienceAssociate’s degree or higher in any fieldAND4 years of experience 3Bachelor’s degree or higher in the field(s) specified in the minimum qualificationAND0 years of experience 

• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of “semester hours” in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico Driver’s License. Must Possess and maintain a current Defensive driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Work is performed primarily in an office setting, nevertheless, there is extensive travel throughout New Mexico. Worked is performed at community provider agencies and out in the community during home and community site visits. Position requires extensive use of a computer and telephone, including; extended periods of sitting; talking and frequent standing; requires the ability to lift and carry over 25 lbs; requires.

Supplemental Information

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Agency Contact Information: Amanda Castaneda. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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