Healthcare Surveyor – Operational/Licensed Oversight Healthcare Surveyor (HCA/DHI #11021)

Salary

$23.07 – $36.91 Hourly

$47,989 – $76,782 Annually

This position is a Pay Band 65

Posting Details

This job posting may be used to fill multiple vacancies.

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Healthcare Surveyor – Operational/Licensed Oversight Healthcare Surveyor will:

• Conduct surveys and investigations of Assisted Living Facilities, Adult Day Care Centers, Boarding Homes and Crisis Treatment Centers to determine their level of compliance with State regulations.

How does it get done?

Healthcare Surveyor – Operational/Licensed Oversight Healthcare Surveyor is responsible for:

• Conducting initial, regulation review, complaint, and revisit surveys and monitoring of unlicensed facilities statewide for healthcare facilities, including but not limited to Assisted Living Facilities (ALFs), Adult Day Cares (ADCs), Crisis Triage Centers (CTCs), and Boarding Homes (BHs) to determine their level of compliance with state regulations;
• Investigating complaints of abuse, neglect, and exploitation of the above listed facilities;
• Testifying and participating in administrative hearings.

Who are the customers?

• Residents
• Patients, or clients residing in Assisted Living Facilities (ALFs), Adult Day Cares (ADCs), Crisis Triage Centers (CTCs), and Boarding Homes (BHs)

Ideal Candidate

The ideal candidate has:

• Ability to think critically;
• Excellent verbal and written communication skills;
• Flexibility;
• Experience working as a team player;
• Ability to work in a dynamic and fast paced environment with deadlines.

Minimum Qualification

Associate’s Degree in from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation and/or Criminal Justice and two (2) years of experience in community based healthcare services and case management. Substitutions apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:

Education ExperienceEducation Experience 1High School Diploma or EquivalentAND4 years of experienceORHigh School Diploma or EquivalentAND4 years of experience 2Associate’s degree in the field(s) specified in the minimum qualificationAND2 years of experienceAssociate’s degree or higher in any fieldAND4 years of experience 3Bachelor’s degree or higher in the field(s) specified in the minimum qualificationAND0 years of experience 

• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of “semester hours” in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico Driver’s License. Must Possess and maintain a current Defensive driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Work is performed in an office setting and in healthcare facilities with phone and extensive computer usage. Some sitting, standing, walking, stooping, bending reaching and lifting up to twenty (20) pounds may be required. Extensive in-state with frequent overnight stays, is required. Some out-of pocket expense with reimbursement is required.

Supplemental Information

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Agency Contact Information: Jenna Garcia. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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