Hospital Manager> in Denver, Colorado

Hospital Manager-VCA Central Park Animal Hospital

Compensation Range-$50,000-$65,000 annually, based on experience.

VCA Central Park Animal Hospital proudly serves the Denver, Colorado
community. We offer general practice services, utilizing state of the art
equipment and highly experienced doctors, technicians and client service
representatives. We are seeking an experienced professional to join our
leadership team as Hospital Manager. The role demands a leader with the
interpersonal and organizational skills to continue achieving our goals of
delivering excellent patient care and customer service to both our clients and
referring veterinarians.

The successful candidate will have experience in the veterinary field, human
resource and personnel management, marketing, and business development.
Your strong financial and operational acumen will be put to good use! The
Hospital Manager under the guidance of the Regional Management team and in
partnership with the Medical Director performs a wide range of
administrative activities related to the practice. This includes: mentoring
the staff and overseeing the business operations and maintenance of the
facility; ensuring the business growth and profitability of the practice;
and supporting the hospital’s mission of delivering high quality patient
care and exceptional client service.

Skills and Qualifications

2 to 3 years of customer service in the veterinary field, supervisory,
HR, and financial budget management experience.

Knowledge of sales and marketing techniques.

Excellent verbal and written communication skills, especially to a
diverse range of audiences and settings.

The ability to make decisions, delegate responsibility and achieve
results with hospital team members.

Professional comportment and appearance, with excellent interpersonal
skills and a friendly, positive attitude.

Respect for and willingness to work with clients and their pets.

Must be able to handle multiple tasks and deal with an environment of
changing priorities.

Job Responsibilities

Direct and develop the veterinary, technical and administrative staff
towards the goal of quality patient care and excellent client service;
assist in the formulation of objectives and policies to ensure efficient and
profitable hospital operations.

Oversee the hiring, reviewing, disciplining and terminating of
professional staff, in accordance with and with the approval of the Regional
Management team.

Review the P&L Report monthly and partner with the Hospital Medical
Director to increase revenue and limit expenses; work with home office to
prepare and submit the yearly budget (budget forecast, operating plan,
cap-ex expenditures) and participate in the evaluation process with Regional
Management team.

Model an “owner” mentality in hospital by demonstrating a willingness
to assist all employees in making the practice a success; invest the
necessary amount of time to accomplish the required responsibilities and
ensure the smooth operation of the hospital.

Minimizing patient stress and discomfort; recommend referral to another
VCA doctor or specialist when this is likely to significantly improve the
prognosis.

Maintain client/patient medical/surgical records and make certain all
necessary logs are kept up-to-date through established protocols; assist
colleagues in follow-up and future management of the patient.

Supervise the administration and case review of client medical complaints.

Positively represent the hospital and VCA in the professional community
and to the general public.

We offer competitive compensation and great benefits for eligible employees,
including medical/dental, generous personal pet care discounts and more!

Benefits: We offer competitive compensation along with a comprehensive
benefits package, including medical, dental, vision and paid
vacation/sick days, 401(k), generous employee pet discounts nd more!

Compensation Range-$50,000-$65,000 annually, based on experience.

The information in this position description indicates the general nature and
level of work to be performed. It is not designed to be interpreted as a
comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job. Management reserves
the right to revise the job description or require that other tasks be
performed when the circumstances of the job change (for example,
emergencies, change in personnel, workload, or technical development).

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