House Steward

1.To be responsible for the setting up of candles, scents, fireplaces etc. prior to opening and to follow the correct protocol when doing so.

2. To be responsible for completing and following correct closing down protocol.

3. To be familiar with the displays and tableaus within DSH, and with the DSH story.

4. To follow and complete a basic cleaning rota.

5. To monitor and maintain candles and fireplaces while the House is open using the correct protocol.

6. To monitor the house to ensure that the objects on display are safe and secure at all times.

7. To manage visitors’ use of the space and enforce the DSH Guest Rules.

8. To be familiar with products sold in the DSH shop and help visitors with purchases when necessary.

9. To attend relevant meetings and training when required.

10. To be aware of and work in line with all risk assessments and fire evacuation plan.

11. To be compliant with Health and Safety legislation, ensuring all procedures are adhered to.

12. To carry out any other reasonable requests in line with the broad responsibilities of the role.

13. To maintain and deliver a high standard of appearance and customer service.