HR Assistant

United Nations Development Programme




Under the overall guidance of the Operations Manager and direct supervision of the Human Resources Analyst, the HR Assistant provides HR services to the CO ensuring high quality, accuracy, and consistency of work. The HR Assistant promotes a client-oriented approach in the HR unit consistent with UN/UNDP HR rules, regulations, policies, and procedures. 

The HR Assistant works in close collaboration with the Programme, Operations, and project teams in the CO, UNDP HQ OHR Business Partners, and staff in GSSC and other UN Agencies to exchange information and ensure consistent service delivery. 

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

 Duties and Responsibilities

 Support effective implementation of HR strategies. 

  • Ensure full compliance of HR processes and records with UN/UNDP rules, regulations, policies, and strategies.
  • In consultation with the direct supervisor and office management, provide input to the CO business processes mapping and elaboration of the content of internal HR management Standard Operating Procedures (SOPs) where needed in CO to supplement SOPs issued by GSSC/OHR.
  • Collect information for UNDP’s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary, hardship, and place-to-place surveys, in coordination with the direct supervisor. 

Implement HR services for the CO, including recruitment and staffing. 

  • Prepare draft job descriptions and vacancy announcements, compile matrixes, and perform functions of Secretary in interview panels for actions delegated to Country office (CO).
  • Provide support with the preparation of documentation to submit requests to GSSC for non-delegated actions.
  • Request creation and update of positions in ERP (or create positions if delegated) and facilitate association and update of positions to chart fields, in coordination with budget owners.
  • Track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through ERP.
  • Support the timely contract management actions, in consultation with the direct supervisor.
  • Maintain CO staffing table.
  • Update of the CO rosters where relevant.  
  • Provide information for cost-recovery bills in ERP for HR services provided by UNDP to other Agencies.
  • Maintain proper filing system for HR records and documents.
  • Provide administrative support to retirees as applicable.
  •  Provide HR administrative support for the effective implementation of HR services to UNDP and partner agencies. 

Support effective staff performance management, talent management, and career development in the CO.

  • Provide background information to formal CO management groups responsible for collectively reviewing and discussing CO staff performance, talent, and development needs.  Act as Secretary of panels when needed.
  • Provide background information for drafting CO-wide Learning plan. 

Ensures conduct of UN-related surveys focusing on achievement of the following results: .

  • Collection of information for comprehensive and interim local salary, participation in the work of LSSC, hardship, and place-to-place surveys.  

Support knowledge building and knowledge sharing in the CO.

  • Participate in the training for the operations/projects staff on HR issues and all relevant matters.
  • Make sound contributions to knowledge networks and communities of practice.

Required Skills and Experience


  • Secondary education with specialized certification in HR is required.
  • A university degree in Human Resource, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.


  • Minimum of 5 years (with high school diploma) or 2 years (with bachelor’s degree) of relevant HR and/or administrative experience at the national or international level is required.
  • Prior experience in managing Payroll and expenditure allocation/distribution.
  • Experience in managing benefits and entitlements.
  • Demonstrated experience in contract management services.     
  • Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.

Language Requirements

  • Fluency in English and Urdu is required.





Required Skills and Experience

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